Retail Pharmacy Intern

Hy-Vee; Madison (WI); On-site; USD 21,000 - 25,000; Part time

Job summary

Hy-Vee in Madison, WI is seeking a Retail Pharmacy Intern to gain hands-on experience in a fast-paced retail pharmacy. You will assist in filling prescriptions under supervision and contribute to patient care and inventory control.

Enrollment in an accredited college of pharmacy and intern registration with the State Pharmacy Board are required. The role emphasizes accuracy, confidentiality under HIPAA, and teamwork within the store environment.

Qualifications

• Must be enrolled in an accredited college of pharmacy.
• Registered with the State Pharmacy Board as an intern.
• Six months or less of related work experience preferred.

Responsibilities

• Provide prompt, friendly customer service by greeting customers with a smile.
• Fill prescriptions under the supervision of a registered pharmacist in accordance with state and federal statutes.
• Prepare prescriptions and affix labels to containers.
• Report any medication errors to appropriate personnel.
• Assist with inventory control including ordering, stocking, checking invoices, and entering inventory information.
• Assist with monthly inventory and QA programs.

Skills

Customer service

Pharmacy operations

Prescription filling

HIPAA compliance

Communication skills

Attention to detail

Education

Pharmacy school enrollment

Job description

Additional Considerations (if any):

-

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Retail Pharmacy Intern

Department: Pharmacy

FLSA: Hourly

Revision Date: 07/2026

About Hy-Vee

At Hy-Vee, we believe the shortest distance between two people is a smile. We’re seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers’ lives easier, healthier and happier.

The Role and Why It's Important

Our Retail Pharmacy Interns gain hands‑on experience in a fast‑paced retail pharmacy setting while working toward their pharmacy degree. In this role, you'll fill prescriptions under the supervision of a registered pharmacist, assist with inventory and quality assurance, and help deliver the exceptional patient care that Hy‑Vee is known for.

If you are an enrolled pharmacy student who is eager to learn, detail‑oriented, and passionate about patient health, we'd love to have you on our team.

What You'll Do

No two shifts are exactly the same, but here's what you can expect:

• Provide prompt, friendly customer service by greeting customers with a smile and making every interaction a positive one

• Fill and help process prescriptions under the supervision of a registered pharmacist in accordance with all state and federal statutes and regulations

• Prepare prescriptions and affix labels to prescription containers

• Report any medication errors to appropriate personnel

• Assist with inventory control including ordering, stocking merchandise, checking invoices, and entering inventory information

• Assist with monthly inventory and follow security and regulatory procedures including Quality Assurance Programs

• Assist in training pharmacy employees

• Maintain the cleanliness of the pharmacy and dispensing area

• Maintain the confidentiality of customers’ private medical information and prescription drug pricing in accordance with HIPAA

• Work with co‑workers as a team to ensure strict adherence to standard operating procedures and facility policies

• Maintain a professional appearance at all times

• Assist in other areas of the store as needed and take on special projects as assigned

• Adhere to all Hy‑Vee policies and store guidelines

• Report to work when scheduled and on time

Your Skills

• Apply logical and scientific thinking to solve problems involving both abstract and concrete variables

• Perform arithmetic, algebraic, and geometric calculations accurately

• Compose original correspondence, follow technical manuals, and evaluate technical data

• Counsel and advise customers and interact professionally with patients, healthcare providers, and team members

• Maintain a high level of discretion and integrity when handling confidential patient and financial information

Reporting Relationships

Accountable and Reports to: Store Director; Store Manager; Pharmacy Department Manager

Education and Experience

• Currently enrolled in an accredited college of pharmacy required

• Registered with the State Pharmacy Board as an intern required

• Six months or less of similar or related work experience preferred

Physical Requirements

• Ability to frequently stand and walk throughout a shift in the pharmacy and dispensing area, including extended periods at a pharmacy counter or workstation while filling and processing prescriptions

• Ability to count, pour, package, and label medications, and fill prescriptions under pharmacist supervision, in accordance with state and federal pharmacy regulations

• Exposure to bloodborne pathogens and sharps (needles, lancets) associated with pharmacy operations and, where certified, immunization administration

• Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

Working Environment

This is a fast‑paced role in a retail pharmacy where you will handle multiple tasks throughout your shift including filling prescriptions, answering the telephone, and assisting customers. You will have frequent exposure to noise and occasional exposure to hazardous chemicals or solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.

Employment is contingent upon the successful completion of a pre employment drug screen.