Retail Pet Store Associate

Pet Supplies Plus 4007; Barboursville (WV); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Flexible scheduling

Employee discounts

Promotion-from-within culture

Pay increases and training programs

Advancement opportunities

Job summary

Pet Supplies Plus in Barboursville, WV is seeking a friendly Retail Pet Store Associate to join our team. You will help pet parents choose the right foods, offer thoughtful product recommendations, and guide customers through purchases with a pawsitive attitude.

Join us for a fast-paced, promotions-driven environment with opportunities for growth, ongoing training, and employee discounts. Weekend availability is helpful as in-store needs vary.

Qualifications

• Strong customer service and communication skills.
• Experience in fast-paced retail, weekends.
• Willingness to learn about pet nutrition, products, and care.

Responsibilities

• Greet neighbors with a friendly, pawsitively passionate attitude.
• Help a new puppy parent pick the right food or assist a regular finding what they forget the name of.
• Make thoughtful product recommendations based on each pet’s needs.
• Operate the POS system, process transactions, and handle returns.
• Promote store specials, loyalty programs, and current offers.
• Stock shelves, manage inventory, and keep displays organized.
• Lift and stock bags of pet food and supplies (heavy items).
• Assist pet parents with self-wash stations and explain the process.
• Restock bathing supplies and keep the store clean and welcoming.
• Provide occasional services like walk-in nail trims (training provided).

Skills

Customer service

Communication

Retail experience

Pet care knowledge

Sales recommendations

POS system

Tools

POS system

Job description

Benefits:

• Promote from within culture
• Employee discounts
• Flexible schedule
• Opportunity for advancement

Retail Pet Store Associate -Customer Service and Pet Care (Team Member)

Flexible Scheduling | Growth Opportunities

At Pet Supplies Plus, pets aren’t just pets—they’re family. And helping pet parents take great care of them? That’s kind of our thing.

If you’re the type of person who notices when a dog needs a better food option—or just enjoys helping your neighbors and their pets—you might fit right in here!

Benefits & Perks

• Flexible scheduling
• Employee discounts (your pets are about to get spoiled)
• Pay increases and pet care training programs
• Promotion-from-within culture

Safety & Support

• Safety-first environment for pets and team members
• Team-based environment where everyone supports each other
• Ongoing training to build product knowledge and pet care confidence

What You’ll Do

• Greet neighbors with a friendly, pawsitively passionate attitude
• Help a new puppy parent pick the right food—or help a regular find exactly what they always forget the name of
• Make thoughtful product recommendations based on each pet’s needs
• Operate the POS system, process transactions, and handle returns
• Promote store specials, loyalty programs, and current offers
• Stock shelves, manage inventory, and keep displays organized
• Lift and stock bags of pet food and supplies (yes, some of them are heavy)
• Assist pet parents with self-wash stations and explain the process
• Restock bathing supplies and keep the store clean and welcoming
• Provide occasional services like walk-in nail trims (training provided)

What You Bring

• Strong customer service and communication skills
• Comfortable working in a fast-paced retail environment, especially on weekends
• Willingness to learn about pet nutrition, products, and care