Retail - Party & Event Host

The Michael's Companies; State College, Northern (Centre County, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) with employer match

medical coverage

paid time off

employee discounts

Job summary

The Michaels Companies is seeking a Store Event Coordinator in STATE COLLEGE, PA to plan and execute in-store events, including children’s birthday parties and craft classes. You will engage guests, guide participants, and ensure a fun, safe, and creative experience while delivering exceptional customer service.

Responsibilities include coordinating multiple events, managing checkouts, restocking, and supporting omni-channel processes.

Qualifications

• Energetic and enthusiastic personality with the ability to engage guests of all ages.
• Excellent people skills and effective communication in written and verbal form.
• Experience working with children and children's events.
• Strong organizational and problem-solving abilities.

Responsibilities

• Plan, coordinate and facilitate events within the Michaels store.
• Provide fast, friendly customer service and assist guests in-store.
• Handle checkout, truck unload, stocking, and planogram duties.
• Instruct and engage party participants during events and activities.
• Communicate events with clients and store team members; follow up via emails/phone as needed.
• Assist with Rewards, VOC surveys, and omni-channel processes (BOPIS/SFS).

Skills

Energetic personality

People skills

Experience with children

Communication skills

Organizational skills

Creative problem-solving

Job description

Store - STATE COLLEGE, PA

Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress‑free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises. Event Coordination Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events. Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity. Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities. Facilitate and implement party add‑ons such as goody bags, balloons, etc. to company standards. Communicate events with clients and store team members. Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed. Adjust plans and events based on client’s feedback and needs. Create backup or emergency plans to be executed as needed. Ensure client satisfaction for scheduled events. Uphold the company’s cleanliness and safety standards. Set up, break down, and clean before and after each event. Customer Experience Help customers shop, locate products, and provide them with solutions. Provide fast and friendly check out experience. Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments. Educate customer on Voice of Customer (VOC) survey. Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS). Participate in the truck un‑load, stocking and planogram (POGs) processes. Complete merchandise recovery and maintenance. Perform Store in Stock Optimization (SISO) and AD set duties as assigned. Support shrink and safety programs.

Preferred Knowledge/Skills/Abilities

Preferred Type of experience the job requires Energetic and enthusiastic and personality. The ability to handle job stress and interact effectively with others, including guests of all ages and co-workers, are essential functions of the job. Must have excellent people skills. Must have experience working with children and children’s events. Must have good communication skills including written, verbal, and nonverbal communication as well as listening skills. Must have organizational skills, interpersonal skills, and creative problem‑solving skills.

Physical Requirements

Work Environment Ability to remain standing for long periods of time. Ability to move throughout the store. Regular bending, lifting, carrying, reaching, and stretching. Lifting heavy boxes and accessing high shelves by ladder or similar equipment. If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.

Benefits

• 401(k) with employer match
• Employee Assistance Program
• medical coverage
• dental coverage
• vision coverage
• telemedicine services
• flexible spending accounts
• commuter benefits
• tuition assistance
• adoption assistance
• various voluntary insurance options
• employee discounts and access to partner discount programs
• health insurance (medical, dental, and vision)
• paid time off
• generous employee discounts
• and much more

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.comandMichaels.ca.The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visitwww.michaels.com.

Michaels is an Equal Opportunity Employer.

We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals.

In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations.

Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

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