Retail Parts ProStore 9826

Advance Auto Parts; Laurel (MS); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading automotive retail company is seeking a Retail Parts Pro in Laurel, Mississippi. This full-time position requires strong automotive system knowledge, exceptional customer service skills, and proficiency in inventory management. Candidates should have 3–5 years of automotive parts experience and be capable of providing expert advice to DIY customers. The role also includes responsibilities in sales and customer interaction, ensuring store standards and assisting in inventory processes.

Qualifications

• 3–5 years of prior automotive parts experience.
• Must have valid driver's license.
• A.S.E. P2 certified or ASE-ready equivalent preferred.

Responsibilities

• Provide GAS2 selling experience for customers.
• Manage DIY services including battery installations.
• Ensure high standards of customer service.

Skills

Automotive systems knowledge

Communication skills

Inventory management

Sales ability

Organizational skills

Education

Relevant educational background

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

What is a Retail Parts Pro?

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. The role can perform advanced identification, troubleshooting, and project assistance for DIY customers. The role can source from numerous places including special order, FDO, second source, etc. In-depth knowledge of the store inventory and maintenance processes is required. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Keyholder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck putaway, shoot-outs, cycle counts, back stock, etc.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• A.S.E. P2 certified or ASE‑ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills Necessary for Success as a Retail Parts Pro

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Retail Parts Pro up for Success

• 3–5 years of prior automotive parts experience
• Proven sales ability with past experience in fulfillment of customer transactions

Education

Relevant educational background is preferred.

Certificates, Licenses, Registrations

• Must have a valid driver's license
• ASE Certification Preferred, but not required

Seniority Level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Sales and Business Development

Industries

• Motor Vehicle Manufacturing and Retail

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.