Retail Parts ProStore 9597

Advance Auto Parts; Wildwood (FL); On-site; USD 36,000 - 54,000; Full time

Job summary

A leading auto parts retailer in Florida is seeking a Retail Parts Pro to enhance customer experiences by providing expert service and support. Your role will include managing DIY services and ensuring high standards in store operations. The ideal candidate will have 3-5 years of automotive parts experience and strong communication skills. This is a full-time opportunity with competitive benefits.

Qualifications

• Speak and write English (Spanish a plus); effective communication skills.
• Ability to read and interpret documents such as safety rules and manuals.
• Basic math skills: add, subtract, multiply, divide accurately.
• Follow written or spoken instructions accurately.
• Complete Parts Knowledge Assessment.
• Basic math and measurement skills.
• Proficient with Word/Excel software.
• Strong organizational abilities.
• Ability to work varied days, evenings, and weekends.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits.
• Manage DIY services including battery installation.
• Ensure high standards of customer service and store appearance.
• Maintain high standards of customer service and store appearance.
• Perform key holder duties including safety and opening/closing tasks.
• Assist in inventory processes and cycle counts.
• Keep store clean and organized; stocks and back room upkeep.
• Deliver reliable DIY services and accurate parts lookup.

Skills

Friendly communication

Ability to locate and stock parts

Safety knowledge and skills

Parts and automotive system knowledge skills

Advanced selling skills for DIY

Microsoft software (Word, Excel) usage

Education

Valid driver's license

Tools

POS systems

Parts lookup systems

Inventory software

Microsoft Word

Microsoft Excel

Job description

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. It involves advanced identification, trouble‑shooting, and project assistance for DIY customers, sourcing parts from special orders, FDO, second source, etc., and in‑depth knowledge of store inventory and maintenance processes. This is a full‑time position.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities – task assignment and completion, safety, open/close duties.

Secondary Responsibilities

• Assist in store inventory processes including truck put‑away, shoot‑outs, cycle counts, back stock, etc.
• Maintain store cleanliness – floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills Necessary for Success as a Retail Parts Pro

• Working knowledge of automotive systems and diagnostic ability – internal engine, suspension, brakes, electronics, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence.
• Understand and execute instructions furnished in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Use Microsoft software effectively (Word, Excel required).
• Strong organizational skills.
• Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience

• 3‑5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.

Education & Licensing

• Must have a valid driver's license.

Certifications

• ASE Certification Preferred, but not required.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.