Retail Parts ProStore 9555

Advance Auto Parts; Tampa (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading automotive parts retailer in Tampa, FL seeks a Retail Parts Pro to enhance customer service and sales. This role demands in-depth automotive knowledge and experience in parts management. The ideal candidate will possess strong sales skills and a valid driver's license. Full-time employment with opportunities for growth offered.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in customer transactions.
• Ability to speak and write effectively in English; Spanish is a plus.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation and testing.

Skills

Expert knowledge of store systems

Advanced automotive system knowledge

Parts lookup skills

Customer communication

Organizational skills

Microsoft software (Word, Excel)

Education

Valid driver's license

ASE Certification Preferred

Job description

Job Description

What is a Retail Parts Pro?

Professional level sales position capable of supporting advanced functions of the DIY business. The role requires expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. It enables advanced identification, troubleshooting, and project assistance for DIY customers. The role sources parts from numerous places including special order, FDO, second source, etc., and possesses in‑depth knowledge of store inventory and maintenance processes. This is a full‑time position.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot).
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge skills.
• Operating POS and Parts lookup systems.
• Expert at testing and diagnostic equipment for DIY services.
• ASE P2 certified or ASE ready equivalent.
• Advanced solution, project and product quality recommendation ability.
• Advanced parts lookup and sourcing.
• Advanced selling skills for DIY.

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.).
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence.
• Understand and execute instructions furnished in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Use Microsoft software effectively (Word, Excel required).
• Strong organizational skills.
• Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience

3‑5 years of prior automotive parts experience.

Proven sales ability with past experience in fulfillment of customer transactions.

Education & Certifications

Must have a valid driver's license.

ASE Certification Preferred, but not required.

Physical Demands

Position requires frequent standing, lifting up to 50 pounds, frequent walking and bending.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state or local protected class.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Sales and Business Development

Industries

Motor Vehicle Manufacturing and Retail