Retail Parts ProStore 9447

Advance Auto Parts

Orlando (FL)

On-site

USD 90,064 - 123,895

Full time

14 days+

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Job summary

A retail automotive company in Orlando is looking for a Retail Parts Pro. The ideal candidate will have strong automotive knowledge, sales skills, and a valid driver's license. This full-time role focuses on providing excellent service to DIY customers, managing inventory, and achieving sales goals while ensuring high standards in the store. ASE certification is preferred but not required.

Qualifications

3-5 years of prior automotive parts experience.
Proven sales ability with past experience in fulfillment of customer transactions.
Speak and write English (Spanish a plus); communicate effectively.

Responsibilities

Provide GAS2 selling experience for DIY customer visits and phone calls.
Manage DIY services including battery installation and testing.
Ensure high standards of customer service and store appearance.

Skills

Working knowledge of automotive systems

Diagnostic ability

Sales ability

Customer communication skills

Organizational skills

Microsoft software proficiency

Education

Valid driver's license

ASE certification (preferred)

Job description

3 days ago Be among the first 25 applicants

Job Description

What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, troubleshooting and project assistance for DIY customers. The role has the ability to source from numerous places, including special order, FDO, and second source. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time.

Primary Responsibilities

Provide GAS2 selling experience for DIY customer visits and phone calls
Achieve personal / store sales goals and service objectives
Manage DIY services including battery installation, testing, wiper installs, etc.
Ensure high standards of customer service and store appearance standards
Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
Store cleanliness including floors, bathrooms, facing, dusting, parking lot
Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and parts lookup systems
Expert at testing and diagnostic equipment for DIY services
ASE P2 certified or ASE ready equivalent
Advanced solution, project and product quality recommendation ability
Advanced parts lookup and sourcing
Advanced selling skills for DIY

Essential Job Skills Necessary for Success as a Retail Parts Pro

Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
Understand and execute instructions furnished in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Retail Parts Pro up for Success

3-5 years of prior automotive parts experience

Proven sales ability with past experience in fulfillment of customer transactions

Education

Certificates, Licenses, Registrations

Must have a valid driver's license

ASE Certification Preferred, But Not Required

Physical Demands

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https://jobs.advanceautoparts.com/us/en/disclosures

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

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