Retail Parts ProStore 9164

Advance Auto Parts; Clearwater (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading automotive parts retailer is seeking a Retail Parts Pro in Clearwater, Florida. This full-time role involves supporting DIY customers with expert automotive system knowledge and providing exceptional customer service. Responsibilities include assisting with battery installations, managing store inventory, and maintaining store cleanliness. Candidates should have 3-5 years of automotive parts experience and effective communication skills.

Qualifications

• Must complete the Parts Knowledge Assessment.
• Ability to speak and write English (Spanish a plus).
• Ability to read and interpret documents and execute instructions.

Responsibilities

• Provide GAS2 selling experience for DIY customers.
• Manage DIY services including battery installation and testing.
• Ensure high standards of customer service.

Skills

Expert knowledge of store systems

Parts and automotive system knowledge

Ability to locate and stock parts

Friendly communication

Safety knowledge and skills

Strong organizational skills

Education

Valid driver's license

ASE Certification (preferred)

3-5 years of automotive parts experience

Tools

Microsoft Office (Word, Excel)

Job description

4 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Job Description

What is a Retail Parts Pro? A professional level sales position capable of supporting advanced functions of the DIY business. The role requires expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. The role must be able to perform advanced identification, troubleshooting, and project assistance for DIY customers, source from numerous places including special order, FDO, and second source, and have in-depth knowledge of store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Expert in testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills Necessary for Success as a Retail Parts Pro

• Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Retail Parts Pro up for Success

3-5 years of prior automotive parts experience

Education

Certificates, Licenses, Registrations

Required Documentation

Must have a valid driver's license

ASE Certification Preferred, But Not Required

ASE Certification Preferred, But Not Required

Physical Demands

Physical demands may include lifting, standing, and repetitive tasks as required by the role.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state or local protected class.