Retail Parts ProStore 8774

Advance Auto Parts; Massapequa (NY); On-site; USD 27,483 - 30,238; Full time

Job summary

A leading automotive retail company in Massapequa is seeking a Retail Parts Pro to support advanced functions of the DIY business. Responsibilities include providing exceptional sales assistance, managing inventory processes, and delivering high levels of customer service. Candidates should have 3-5 years of automotive parts experience and strong communication skills. This is a full-time position with a pay range of $19.95 to $21.95 per hour.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with fulfillment of customer transactions.
• Ability to read and interpret documents and execute instructions.

Responsibilities

• Provide GAS2 selling experience for customers.
• Achieve personal/store sales goals.
• Manage DIY services including battery installation.

Skills

Automotive systems knowledge

Communication skills

Customer service

Math skills

Organizational skills

Education

Valid driver's license

ASE Certification (preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

What is a Retail Parts Pro? A professional level sales position capable of supporting advanced functions of the DIY business. The role requires expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. It includes advanced identification, troubleshooting, and project assistance for DIY customers, sourcing parts from multiple sources, and in-depth knowledge of store inventory and maintenance processes. The position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge skills.
• Operating POS and Parts lookup systems.
• Expert at testing and diagnostic equipment for DIY services.
• ASE P2 certified or ASE ready equivalent.
• Advanced solution, project and product quality recommendation ability.
• Advanced parts lookup and sourcing.
• Advanced selling skills for DIY.

Essential Job Skills for Success as a Retail Parts Pro

• Working knowledge of automotive systems and diagnostic ability including internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus). Communicate effectively and build strong relationships with customers, peers, and management.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence.
• Understand and execute instructions furnished in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Use Microsoft software effectively (Word, Excel required).
• Strong organizational skills.
• Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience

3-5 years of prior automotive parts experience.

Proven sales ability with past experience in fulfillment of customer transactions.

Education and Certifications

Must have a valid driver's license.

ASE Certification Preferred, But Not Required.

Physical Demands

Information not provided.

Compensation Range

19.95 USD PER HOUR - 21.95 USD PER HOUR

Benefits Information

Benefits available at https://jobs.advanceautoparts.com/us/en/benefits

California Residents

Privacy notice at https://jobs.advanceautoparts.com/us/en/disclosures

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Sales and Business Development

Industries: Motor Vehicle Manufacturing and Retail