Retail Parts ProStore 8700

Advance Auto Parts; Howell Township (NJ); On-site; USD 25,003 - 27,496; Full time

Job summary

A major automotive retailer in Howell Township, NJ is seeking a Retail Parts Pro to support sales functions and assist DIY customers with their automotive needs. This role requires expert knowledge of parts and systems, along with strong communication and organizational skills. Candidates should have 3-5 years of automotive experience and a valid driver's license. This position offers a competitive hourly wage and opportunities for career growth in a supportive environment.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with experience in customer transactions.
• Speak and write English; Spanish is a plus.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services like battery installation and testing.

Skills

Working knowledge of automotive systems

Strong organizational skills

Ability to locate and stock parts

Sales ability

Communication skills

Proficient in Microsoft Word and Excel

Friendly communication

Safety knowledge

Education

Valid driver’s license

Job description

Job Description

What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. It is responsible for advanced identification, troubleshooting, and project assistance for DIY customers. The role sources parts from multiple sources including special order, FDO, and secondary markets and possesses in‑depth knowledge of store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shootouts, cycle counts, back stock, etc.
• Maintain store cleanliness: floors, bathrooms, facing, dusting, parking lot
• Provide DIY services such as battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills Necessary for Success as a Retail Parts Pro

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronics, exhaust, etc.)
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Retail Parts Pro up for Success

• 3‑5 years of prior automotive parts experience
• Proven sales ability with past experience in fulfillment of customer transactions

Education

• Certificates, Licenses, Registrations
• Must have a valid driver’s license

ASE Certification Preferred, But Not Required

Not required but preferred for candidates with appropriate certification or equivalent experience.

Physical Demands

Not specified.

Compensation Range

18.15 USD PER HOUR – 19.96 USD PER HOUR

Benefits Information

Benefits information available at: https://jobs.advanceautoparts.com/us/en/benefits

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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

Seniority Level

• Mid‑Senior level

Employment Type

• Full‑time

Job Function

• Sales and Business Development
• Motor Vehicle Manufacturing and Retail