Retail Parts ProStore 8623

Advance Auto Parts Inc.; Royersford (Montgomery County); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading automotive retailer in Royersford is seeking a Retail Parts Pro for a full-time sales position. The role demands expertise in automotive systems and strong customer service skills. Responsibilities include managing DIY services, achieving sales goals, and ensuring inventory accuracy. Applicants should have 3-5 years of automotive parts experience and effective communication abilities. This is an opportunity to thrive in a fast-paced environment and contribute to customer satisfaction.

Qualifications

• 3-5 years of prior automotive parts experience.
• Speak and write English (Spanish a plus).
• Valid driver’s license required.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation and testing.

Skills

Working knowledge of automotive systems and diagnostic ability

Friendly communication

Strong organizational skills

Ability to work various shifts

Parts and automotive system knowledge

Education

High school diploma or equivalent

Tools

Microsoft Office (Excel, Word)

Job description

Job Description

What is a Retail Parts Pro?

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. It includes advanced identification, troubleshooting, and project assistance for DIY customers, sourcing from special order, FDO, second source, and more. In‑depth knowledge of store inventory and maintenance processes is required. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put‑away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services such as battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• A.S.E. P2 certified or ASE‑ready equivalent
• Advanced solution, project, and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability: internal engine, suspension, brakes, electronics, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

3‑5 years of prior automotive parts experience.

Proven sales ability with past experience in the fulfillment of customer transactions.

Education & Certifications

• Valid driver’s license required.
• A.S.E. certification preferred, but not required.

Note: California residents, click here for privacy notice.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

Seniority Level

• Mid‑Senior level

Employment Type

• Full‑time

Job Function

• Sales and Business Development
• Motor Vehicle Manufacturing and Retail