Retail Parts ProStore 8320

Advance Auto Parts; Owensboro (KY); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading parts retailer in Owensboro is seeking a full-time Retail Parts Pro. The role involves assisting DIY customers with automotive parts knowledge, managing parts for customer transactions, and ensuring high standards of customer service. Candidates should have 3–5 years of experience in automotive parts and proven sales ability. This position is full-time and requires a valid driver's license.

Qualifications

• 3–5 years of prior automotive parts experience required.
• Proven sales ability with customer transactions.
• ASE P2 certified or equivalent preferred.

Responsibilities

• Provide GAS2 selling experience for customers.
• Achieve personal/store sales goals.
• Manage battery installation and other DIY services.
• Ensure store cleanliness and customer service standards.

Skills

Automotive systems knowledge

Customer communication

Selling skills

POS operation

Organizational skills

Education

Valid driver's license

Automotive certification preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

What is a Retail Parts Pro? A professional level sales position capable of supporting advanced functions of the DIY business. The role requires expert knowledge of store systems, advanced automotive systems, and parts knowledge. It involves advanced identification, troubleshooting, and project assistance for DIY customers, sourcing from special orders, FDO, second source, etc., and in‑depth knowledge of store inventory and maintenance processes. The position is full‑time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance
• Key holder responsibilities (task assignment, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes (truck put‑away, shoot‑outs, cycle counts, back‑stock, etc.)
• Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot)
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert in testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE‑ready equivalent
• Advanced solution, project, and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
• Speak and write English (Spanish a plus); communicate effectively with customers, peers, and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work assorted days, evenings, and weekends as needed

Prior Experience

3–5 years of prior automotive parts experience; proven sales ability with past experience in fulfillment of customer transactions.

Education & Licenses

Must have a valid driver's license. Certificate, license, or registration is preferred.

Physical Demands

None specified.

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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.