Retail Parts ProStore 8150

Advance Auto Parts; Somerset (KY); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading auto parts retailer is seeking a full-time Retail Parts Pro in Somerset, Kentucky. The ideal candidate brings strong automotive knowledge, sales experience, and superior customer service skills. Responsibilities include assisting customers, managing store inventory, and performing DIY services. Candidates should have 3-5 years of automotive parts experience and effective communication abilities. ASE certification is preferred but not required.

Qualifications

• 3-5 years of prior automotive parts experience.
• Speak and write English effectively; Spanish a plus.
• Use basic math accurately: add, subtract, multiply, divide.
• Successfully complete the Parts Knowledge Assessment.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services, including battery installation and testing.
• Ensure high standards of customer service and store appearance.

Skills

Friendly communication

Ability to locate and stock parts

Safety knowledge and skills

Parts and automotive system knowledge

Strong organizational skills

Education

Certificates, Licenses, Registrations

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

What is a Retail Parts Pro?
Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability to identify, troubleshoot and assist customers on projects. It sources parts from special orders, suppliers and second sources. The role has in-depth knowledge of store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services, including battery installation, testing and wiper installs
• Ensure high standards of customer service and store appearance
• Key holder responsibilities: task assignment, safety, open/close duties

Secondary Responsibilities

• Assist in store inventory processes: truck put away, shoot outs, cycle counts, back stock
• Maintain store cleanliness: floors, bathrooms, facing, dusting, parking lot
• Provide DIY services such as battery installation, testing and wiper installs

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or AS ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills Necessary for Success as a Retail Parts Pro

• Working knowledge of automotive systems; diagnostic ability includes engine, suspension, brakes, electronics, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs and procedure manuals; write simple correspondence
• Understand and execute written, oral or diagram instructions
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, divide using whole numbers, fractions, decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Work various days, evenings and weekends as needed

Prior Experience that Sets a Retail Parts Pro up for Success

3-5 years of prior automotive parts experience

Proven sales ability with a track record of completing customer transactions

Education

• Certificates, Licenses, Registrations

Driver’s License

Must have a valid driver's license

ASE Certification Preferred, But Not Required

ASE Certification Preferred, But Not Required

Physical Demands

Physical Demands

Privacy Notice

https://jobs.advanceautoparts.com/us/en/disclosures

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status or disability, or any other federal, state or local protected class.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function and Industries

• Sales and Business Development
• Motor Vehicle Manufacturing and Retail

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