Retail Parts ProStore 7514

Advance Auto Parts; Englewood (CO); On-site; USD 25,003 - 27,496; Full time

Job summary

A leading automotive parts retailer in Englewood is seeking a full-time Retail Parts Pro. This professional-level sales position requires expertise in store systems and advanced automotive knowledge. Responsibilities include providing excellent customer service, managing services, and achieving sales goals. The role offers a salary range of $18.15 to $19.96 per hour, along with various benefits.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• Ability to communicate effectively and build strong relationships.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation and testing.
• Ensure high standards of customer service and store appearance standards.

Skills

Automotive system knowledge

Sales skills

Customer service skills

Safety knowledge

Organizational skills

Effective communication

Basic math skills

Education

Valid driver’s license

ASE certification (preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

What is a Retail Parts Pro? A professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. It has the ability for advanced identification, troubleshooting, and project assistance for DIY customers. It can source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. This position is full-time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• Ase P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

3-5 years of prior automotive parts experience.

Proven sales ability with past experience in fulfillment of customer transactions.

Education and Certifications

Valid driver’s license.

Ase certification preferred, but not required.

Physical Demands

Not specified.

Application Details

Application Close Date: Advance Auto Parts will accept applications for 60 days from the Application Open Date.

Compensation

18.15 USD per hour - 19.96 USD per hour.

Benefits

Benefits information: https://jobs.advanceautoparts.com/us/en/benefits

Privacy Notice

California Residents click below for privacy notice: https://jobs.advanceautoparts.com/us/en/disclosures

EEO Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Motor Vehicle Manufacturing and Retail

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