Retail Parts ProStore 7484

Advance Auto Parts; Odessa (TX); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading auto parts retailer in Odessa, Texas is seeking a Retail Parts Pro to deliver exceptional service and support DIY customers. The ideal candidate possesses advanced automotive knowledge, strong sales experience, and excellent communication skills. Responsibilities include managing sales goals, customer interactions, and DIY services like battery installations. Full-time position with opportunities for growth and development.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in customer transactions.
• Speak and write English (Spanish a plus).

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation.
• Ensure high standards of customer service and store appearance.

Skills

Automotive system knowledge

Sales skills

Customer communication

Safety knowledge

Inventory management

POS system operation

Diagnostic equipment testing

Math skills

Education

Valid driver's license

ASE certification preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role can identify, troubleshoot and assist DIY customers, source parts from special order, FDO, second source, and others. It is full‑time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot)
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills Necessary for Success

• Working knowledge of automotive systems, and diagnostic ability to include internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience That Sets a Retail Parts Pro Up for Success

3-5 years of prior automotive parts experience. Proven sales ability with past experience in fulfillment of customer transactions.

Education

Certificates, Licenses, Registrations: Must have a valid driver's license.

ASE Certification Preferred, But Not Required

Physical Demands

See job requirements.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.