Retail Parts ProStore 7465

Advance Auto Parts; Solon (OH); On-site; USD 20,595 - 22,661; Full time

Job summary

A leading automotive parts retailer is seeking a full-time Sales Associate in Solon, Ohio. The role involves supporting DIY customers, managing store inventory, and achieving sales goals. Candidates should have expertise in automotive systems, possess strong communication and organizational skills, and have 3-5 years of automotive parts experience. Compensation ranges from $14.95 to $16.45 per hour depending on experience. This position requires a valid driver's license and is suited for those passionate about customer service and automotive parts.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• Speak and write English (Spanish a plus); communicate effectively.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation and testing.

Skills

Automotive systems knowledge

Customer service

Inventory management

Sales skills

Communication skills

Organizational skills

Education

Valid driver's license

ASE Certification (preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. This role requires expert knowledge of store systems, advanced automotive system and part knowledge, and the ability to identify, troubleshoot, and assist DIY customers with projects. The position involves sourcing parts from a variety of suppliers, including special order, FDO, and second source, and has in‑depth knowledge of store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, and wiper installs.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities: task assignment and completion, safety, and open/close duties.

Secondary Responsibilities

• Assist in store inventory processes including truck put‑away, shoot‑outs, cycle counts, and back stock.
• Maintain store cleanliness: floors, bathrooms, facing, dusting, and parking lot.
• Provide DIY services such as battery installation, testing, and wiper installs.

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge skills.
• Operating POS and parts‑lookup systems.
• Expert at testing and diagnostic equipment for DIY services.
• ASE P2 certified or ASE ready equivalent.
• Advanced solution, project, and product quality recommendation ability.
• Advanced parts lookup and sourcing.
• Advanced selling skills for DIY.

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability to include: internal engine, suspension, brakes, electronics, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence.
• Understand and execute instructions furnished in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Use Microsoft software effectively (Word, Excel required).
• Strong organizational skills.
• Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience

• 3‑5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.

Education and Certifications

• Must have a valid driver's license.
• ASE Certification Preferred, but not required.

Compensation Range

14.95 USD PER HOUR – 16.45 USD PER HOUR

Seniority Level

• Mid‑Senior level

Employment Type

• Full‑time

Job Function

• Sales and Business Development

Industries

• Motor Vehicle Manufacturing and Retail

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.