Retail Parts ProStore 7403

Advance Auto Parts; Piney Flats (TN); Presencial; USD 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading automotive parts retailer is seeking a full-time Retail Parts Pro in Piney Flats, TN. The ideal candidate will have 3-5 years of automotive parts experience, strong customer service skills, and a knowledge of automotive systems. Responsibilities include assisting DIY customers, achieving sales goals, and managing in-store services. ASE certification is preferred, and candidates must possess good communication skills and the ability to lift up to 50 lbs.

Formación

• 3-5 years of prior automotive parts experience.
• Ability to speak and write English; Spanish a plus.
• Strong organizational skills.

Responsabilidades

• Provide GAS2 selling experience for DIY customer visits.
• Achieve personal/store sales goals.
• Manage DIY services including battery installation.
• Ensure high standards of customer service.

Conocimientos

Automotive systems knowledge

Customer service skills

Sales ability

Diagnostic skills

Working knowledge of Microsoft Word and Excel

Educación

Valid driver's license

ASE certification preferred

Descripción del empleo

BOLDJob Description

Professional level sales position supporting advanced functions of the DIY business. The role requires expert knowledge of store systems, advanced automotive system knowledge, and part expertise. It involves identifying, troubleshooting, and providing project assistance for DIY customers, sourcing parts from special order, FDO, second source, etc., and maintaining in‑depth knowledge of store inventory and maintenance processes. Position is full‑time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot)
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project, and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills Necessary for Success as a Retail Parts Pro

• Working knowledge of automotive systems and diagnostic ability (engine, suspension, brakes, electronic, exhaust, etc.)
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
• Understand and execute written, oral, or diagram instructions
• Successfully complete the Parts Knowledge Assessment
• Perform basic math accurately (add, subtract, multiply, divide in all units of measure)
• Use Microsoft Word and Excel effectively
• Strong organizational skills
• Work assorted days, evenings, and weekends as needed

Prior Experience That Sets a Retail Parts Pro Up for Success

3‑5 years of prior automotive parts experience and proven sales ability in customer transaction fulfillment.

Education & Certifications

Must have a valid driver’s license. ASE certification preferred but not required.

Physical Demands

Ability to lift and move up to 50 lbs, stand for extended periods, and perform repetitive tasks.

California residents: privacy notice available at https://jobs.advanceautoparts.com/us/en/disclosures

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state, or local protected class.