Retail Parts ProStore 6470

Advance Auto Parts; Rome (GA); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading automotive parts retailer is seeking a full-time Retail Parts Pro in Rome, Georgia. The role involves selling advanced automotive parts, providing DIY services, and ensuring excellent customer service. Candidates should have 3-5 years of automotive parts experience, proven sales ability, and a valid driver’s license. This position offers opportunities for growth and requires effective communication skills.

Qualifications

• 3-5 years of automotive parts experience required.
• Must demonstrate proven sales ability.
• Valid driver's license is mandatory.

Responsibilities

• Provide GAS2 selling experience for DIY customers.
• Achieve personal and store sales goals.
• Manage DIY services, including battery installation.
• Ensure high standards of customer service.

Skills

Friendly communication

Ability to locate and stock parts

Safety knowledge

Operating inventory systems

Automotive systems knowledge

POS systems operation

Testing and diagnostics expertise

Advanced selling skills

Education

3-5 years of prior automotive parts experience

ASE Certification Preferred

Valid driver’s license

Tools

Microsoft Office (Word, Excel)

Job description

About the Role

A full‑time Retail Parts Pro sells advanced automotive parts and provides DIY services to customers. The position supports the DIY business, uses store systems, troubleshoots parts, and sources products from multiple channels.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal and store sales goals and service objectives
• Manage DIY services, including battery installation, testing, and wiper installs
• Ensure high standards of customer service and store appearance
• Key holder responsibilities: task assignment, safety, open/close duties

Secondary Responsibilities

• Assist in store inventory processes: truck put away, shoot outs, cycle counts, back stock
• Maintain store cleanliness: floors, bathrooms, facing, dusting, parking lot
• Provide DIY services: battery installation, testing, wiper installs

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability (engine, suspension, brakes, electronics, exhaust)
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents: safety rules, operating and maintenance instructions, parts catalogs, procedure manuals; write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, divide in all units of measure, whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience & Education

3‑5 years of prior automotive parts experience.
Proven sales ability with past experience in fulfilling customer transactions.
Must have a valid driver’s license.

Certifications & Physical Demands

ASE Certification Preferred, but not required.
California residents: click below for privacy notice: https://jobs.advanceautoparts.com/us/en/disclosures.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, basis of disability or any other federal, state or local protected class.