Retail Parts ProStore 6427

Advance Auto Parts; San Antonio (TX); Vor Ort; USD 40.000 - 55.000; Vollzeit

Zusammenfassung

A leading auto parts retailer in San Antonio is seeking a Retail Parts Pro for a full-time position. The role involves providing excellent customer service, managing DIY services like battery installations, and achieving sales goals. Candidates should have strong automotive knowledge, prior experience, and effective communication skills. This role is ideal for those passionate about the automotive industry and customer support.

Qualifikationen

• 3-5 years of prior automotive parts experience.
• Ability to effectively communicate in English; Spanish a plus.
• Ability to read and interpret safety rules and procedure manuals.

Aufgaben

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services such as battery installation and testing.

Kenntnisse

Customer service

Parts and automotive system knowledge

Sales skills

Microsoft software (Word, Excel)

Communication skills

Inventory management

Ausbildung

Valid driver's license

ASE Certification (preferred)

Jobbeschreibung

6 days ago Be among the first 25 applicants

Job Description

What is a Retail Parts Pro? The role is a professional‑level sales position that supports advanced functions of the DIY business. It requires expert knowledge of store systems, advanced automotive and part knowledge, advanced identification, troubleshooting and project assistance for DIY customers. The Retail Parts Pro sources parts from multiple locations such as special order, FDO, second source, etc., and has in‑depth knowledge of the store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal and store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE‑ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills Necessary for Success as a Retail Parts Pro

• Working knowledge of automotive systems, and diagnostic ability to include internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Retail Parts Pro up for Success

3-5 years of prior automotive parts experience

Proven sales ability with past experience in fulfillment of customer transactions

Education

Certificates, Licenses, Registrations

Must have a valid driver's license

ASE Certification Preferred, But Not Required

Physical Demands

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Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Sales and Business Development

Industries

Motor Vehicle Manufacturing and Retail