Retail Parts ProStore 6372

Advance Auto Parts Inc.; Hightstown (NJ); On-site; USD 25,003 - 27,496; Full time

Job summary

A leading auto parts retailer is seeking a Retail Parts Pro in Hightstown, NJ. This full-time position requires strong automotive knowledge and excellent customer service skills. The role involves managing customer inquiries, achieving sales goals, and providing DIY services. Candidates should have 3–5 years of automotive parts experience and must be able to work flexible hours. Competitive hourly wage of $18.15 to $19.96 is offered.

Qualifications

• 3–5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• Must have a valid driver’s license.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance.

Skills

Automotive system knowledge

Customer service

Sales skills

Parts lookup and sourcing

Safety knowledge

Organizational skills

Communication skills

Diagnostic ability

Education

High school diploma or equivalent

ASE Certification (preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

A professional-level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. It can identify, troubleshoot, and assist with DIY customers’ project needs. It sources parts from many places — special order, FDO, second source, etc. It has in-depth knowledge of the store inventory and maintenance processes. Position is full‑time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).

Secondary Responsibilities

• Assist in store inventory processes including truck put‑away, shoot‑outs, cycle counts, back stock, etc.
• Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot).
• Provide DIY services such as battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills Necessary for Success as a Retail Parts Pro

• Working knowledge of automotive systems and diagnostic ability (engine, suspension, brakes, electronics, exhaust, etc.).
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence.
• Understand and execute instructions furnished in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately (add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions, and decimals).
• Use Microsoft software effectively (Word, Excel required).
• Strong organizational skills.
• Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience that Sets a Retail Parts Pro up for Success

3–5 years of prior automotive parts experience.

Proven sales ability with past experience in fulfillment of customer transactions.

Education & Certifications

• Must have a valid driver’s license.
• ASE Certification Preferred, but Not Required.

Compensation Range

18.15 USD PER HOUR – 19.96 USD PER HOUR

Benefits Information

https://jobs.advanceautoparts.com/us/en/benefits

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, or basis of disability or any other federal, state or local protected class.

Seniority Level

Mid‑senior level

Employment type

Full‑time

Job function

Sales and Business Development

Industries

Motor Vehicle Manufacturing and Retail