Retail Parts ProStore 6302

Advance Auto Parts Inc.; San Antonio (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Employee discounts

Health insurance options

Job summary

A prominent automotive retail company is seeking a Retail Parts Pro in San Antonio, Texas. In this role, you will provide expert customer service, manage sales goals, and possess in-depth automotive system knowledge. The ideal candidate will have 3-5 years of automotive parts experience, strong communication skills, and a valid driver's license. Join a supportive team where your expertise makes a difference.

Qualifications

• 3-5 years of automotive parts experience.
• Proven sales ability in customer transactions.
• Ability to speak and write English (Spanish is a plus).

Responsibilities

• Provide excellent customer service and sales support.
• Manage DIY services and sales goals.
• Assist in store inventory processes.

Skills

Automotive parts knowledge

Sales ability

Customer communication skills

Organizational skills

Microsoft Office proficiency

Diagnostic skills

Ability to operate retail inventory systems

Education

Valid driver's license

ASE certification (preferred)

Job description

Job Description

What is a Retail Parts Pro? A professional‑level sales position capable of supporting advanced functions of the DIY business. The role requires expert knowledge of store systems, advanced automotive system knowledge and part knowledge, advanced identification, troubleshooting and project assistance for DIY customers. It also involves sourcing parts from multiple locations including special order, FDO, and second source, and possesses in‑depth knowledge of store inventory and maintenance processes.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal and store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills for Success as a Retail Parts Pro

• Working knowledge of automotive systems, diagnostic ability across engines, suspension, brakes, electronics, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience That Sets a Retail Parts Pro Up for Success

3‑5 years of prior automotive parts experience

Proven sales ability with past experience in fulfillment of customer transactions

Education

Certificates, Licenses, Registrations: Must have a valid driver's license

ASE Certification Preferred, But Not Required

Physical Demands

Physical demands details are not listed; however, the role may require standing, walking, and manual handling as typical for retail sales and support positions.

California Residents Click Below For Privacy Notice

https://jobs.advanceautoparts.com/us/en/disclosures

Equal Opportunity Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state or local protected class.