Retail Parts ProStore 6238

Advance Auto Parts; Greenfield (IN); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading automotive retailer is seeking a full-time sales associate in Greenfield, Indiana. You will leverage your automotive parts knowledge to deliver exceptional customer service and manage DIY services. Candidates should possess 3-5 years of experience and be capable of working flexible hours. Strong communication and sales skills are essential for success in this dynamic role.

Qualifications

• 3-5 years of prior automotive parts experience.
• Strong mathematical skills for calculations.
• Ability to work flexible hours including weekends.

Responsibilities

• Provide GAS2 selling experience.
• Manage DIY services like installations and testing.
• Ensure high standards of customer service.

Skills

Communication

Automotive system knowledge

Sales ability

Organization skills

POS and parts lookup skills

Education

Valid driver's license

ASE Certification

Tools

Microsoft Word

Microsoft Excel

Job description

1 week ago Be among the first 25 applicants

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. It requires advanced identification, troubleshooting and project assistance for DIY customers and the ability to source parts from numerous places including special order, FDO and second source. The role has in-depth knowledge of store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

3-5 years of prior automotive parts experience

Proven sales ability with past experience in fulfillment of customer transactions

Education

Certificates, Licenses, Registrations

Must have a valid driver's license

Certifications

ASE Certification Preferred, But Not Required

Physical Demands

Physical Demands of the role are not specified in the description.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.