Retail Parts ProStore 5828

Advance Auto Parts; Killeen (TX); On-site; USD 31,000 - 42,000; Full time

Job summary

A leading automotive parts retailer in Killeen, Texas, is seeking a full-time sales professional. The ideal candidate will have expert knowledge in automotive systems and part knowledge, along with excellent customer service skills. Responsibilities include managing DIY services and achieving personal sales goals. Candidates should possess a valid driver’s license and 3-5 years of automotive parts experience.

Qualifications

• 3-5 years of prior automotive parts experience.
• Ability to communicate effectively in English; Spanish is a plus.
• Basic math accuracy required.
• Ability to read and interpret safety rules, operating manuals, parts catalogs and write simple correspondence.
• Complete Parts Knowledge Assessment.
• Basic math, fractions and decimals.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Manage DIY services including battery installation.
• Ensure high standards of customer service.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities: task assignment, safety, open/close duties.
• Assist in inventory processes like truck put away and cycle counts.
• Maintain store cleanliness and provide DIY services (battery, testing, wiper installs).

Skills

Automotive systems knowledge

Customer communication

Organizational skills

Sales skills

POS systems

Inventory awareness

Diagnostic equipment use

Education

Valid driver's license

ASE certification preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. It involves advanced identification, troubleshooting and project assistance for DIY customers, sourcing from special order, FDO, second source, etc., and in‑depth knowledge of store inventory and maintenance processes. Position is full‑time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs
• Ensure high standards of customer service and store appearance
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock
• Maintain store cleanliness (floors, bathrooms, fronts, dusting, parking lot)
• Provide DIY services (battery installation, testing, wiper installs)

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills & Qualifications

• Working knowledge of automotive systems, internal engine, suspension, brakes, electronic, exhaust
• Speak and write English (Spanish a plus); communicate effectively with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, procedure manuals, and write simple correspondence
• Understanding and execution of instructions in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Basic math accuracy (add, subtract, multiply, divide, common fractions, decimals)
• Proficiency with Microsoft Word and Excel
• Strong organizational skills
• Ability to work an assortment of days, evenings and weekends as needed

Prior Experience

3‑5 years of prior automotive parts experience; proven sales ability with past experience in the fulfillment of customer transactions.

Education & Certifications

Must have a valid driver’s license. ASE certification preferred, but not required.

Physical Demands & Conditions

Full‑time position, may require nights, weekends and flexible scheduling. California residents: privacy notice – https://jobs.advanceautoparts.com/us/en/disclosures

Equal Employment Opportunity Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.