Retail Parts ProStore 5732

Advance Auto Parts; Texarkana (TX); Presencial; USD 35 000 - 50 000; Tempo integral

Resumo da oferta

A leading automotive parts retailer is seeking a Retail Parts Pro in Texarkana, Texas. This full-time position requires expertise in automotive systems and involves providing exceptional customer service while achieving sales goals. Ideal candidates will have 3-5 years of related experience, strong communication skills, and the ability to work a flexible schedule. ASE certification is preferred but not required.

Qualificações

• 3-5 years of prior automotive parts experience.
• Speak and write English (Spanish a plus).
• Successfully complete the Parts Knowledge Assessment.

Responsabilidades

• Provide GAS2 selling experience for DIY customers.
• Achieve personal and store sales goals.
• Manage DIY services including battery installations.

Conhecimentos

Communication

Automotive systems knowledge

Diagnostic abilities

Sales skills

Organizational skills

Formação académica

Valid driver's license

Ferramentas

Microsoft Word

Microsoft Excel

Descrição da oferta de emprego

Job Description

What is a Retail Parts Pro? A professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. It involves advanced identification, troubleshooting, and project assistance for DIY customers, sourcing from multiple locations including special order, FDO, and second source. The role has in‑depth knowledge of store inventory and maintenance processes. This full‑time position focuses on delivering a superior customer experience.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal and store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project, and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills Necessary for Success as a Retail Parts Pro

• Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Retail Parts Pro up for Success

3-5 years of prior automotive parts experience
Proven sales ability with past experience in fulfillment of customer transactions

Education

Must have a valid driver's license

Certificates, Licenses, Registrations

ASE Certification Preferred, But Not Required

Physical Demands

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Equal Opportunity Employer Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.