Retail Parts ProStore 5575

Advance Auto Parts; Pocatello (ID); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading auto parts retailer in Pocatello, Idaho is looking for a Retail Parts Pro. The ideal candidate will support proactive customer service, manage inventory, and possess advanced automotive knowledge. The position requires strong sales skills and effective communication, with a preference for those with ASE certification. This full-time role offers a chance to contribute positively to customer experiences while achieving personal and store sales objectives.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability in customer transactions.
• Speak and write English (Spanish is a plus).

Responsibilities

• Provide GAS2 selling experience for customers.
• Achieve sales goals and service objectives.
• Manage DIY services including battery installations.

Skills

Automotive systems knowledge

Diagnostic skills

Customer communication

Inventory management

Sales skills

Education

Valid driver's license

ASE Certification (Preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. It requires advanced identification, troubleshooting and project assistance for DIY customers, sourcing from numerous places including special order, FDO, second source, etc., and in-depth knowledge of the store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services such as battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Experience operating inventory systems and store equipment.
• Parts and automotive system knowledge skills.
• Operating POS and parts lookup systems.
• Expert at testing and diagnostic equipment for DIY services.
• ASE P2 certified or equivalent.
• Advanced solution, project and product quality recommendation ability.
• Advanced parts lookup and sourcing.
• Advanced selling skills for DIY.

Essential Job Skills Necessary for Success as a Retail Parts Pro

• Working knowledge of automotive systems, diagnostic ability to include internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management.
• Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, procedure manuals; write simple correspondence.
• Understand and execute instructions furnished in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately: add, subtract, multiply, divide in all units of measure using whole numbers, fractions, decimals.
• Use Microsoft software effectively (Word, Excel required).
• Strong organizational skills.
• Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience that Sets a Retail Parts Pro up for Success

3-5 years of prior automotive parts experience; proven sales ability with past experience in fulfillment of customer transactions.

Education

Must have a valid driver's license. ASE Certification Preferred, But Not Required.

Physical Demands

Not specified.

Employee Information

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EEO Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.