Retail Parts ProStore 3572

Advance Auto Parts

Greenville (NC)

On-site

USD 40,000 - 55,000

Full time

14 days+

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Job summary

A leading automotive parts retailer is seeking a full-time Retail Parts Pro in Greenville, NC. The ideal candidate will have 3-5 years of automotive parts experience and proven sales skills. Responsibilities include providing excellent customer service, managing DIY services, and achieving sales goals. Strong automotive knowledge and effective communication are essential for success in this role.

Qualifications

3-5 years of prior automotive parts experience required.
Must effectively communicate in English, Spanish a plus.
Basic math skills required.

Responsibilities

Provide exceptional customer service.
Meet personal and store sales goals.
Manage DIY services like battery installation.

Skills

Automotive systems knowledge

Sales skills

Customer service

Communication skills

Organizational skills

Diagnostic ability

Education

Valid driver's license

ASE certification (preferred)

Tools

Microsoft Word

Microsoft Excel

POS systems

Automotive diagnostic equipment

Job description

2 days ago Be among the first 25 applicants.

Job Description

What is a Retail Parts Pro? A Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, troubleshooting and project assistance for DIY customers. It can source parts from special order, FDO, second source, etc. The role has in‑depth knowledge of the store inventory and maintenance processes. Position is full time.

Primary Responsibilities

Provide GAS2 selling experience for DIY customer visits and phone calls.
Achieve personal/store sales goals and service objectives.
Manage DIY services including battery installation, testing, wiper installs, etc.
Ensure high standards of customer service and store appearance standards.
Key holder responsibilities (task assignment and completion, safety, open/close duties).

Secondary Responsibilities

Assist in store inventory processes including truck put‑away, shoot‑outs, cycle counts, back stock, etc.
Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot.
Provide DIY services such as battery installation, testing, wiper installs, etc.

Success Factors

Friendly communication.
Ability to locate and stock parts.
Safety knowledge and skills.
Operating inventory systems and store equipment.
Parts and automotive system knowledge.
Operating POS and parts lookup systems.
Expert at testing and diagnostic equipment for DIY services.
ASE P2 certified or ASE‑ready equivalent.
Advanced solution, project, and product quality recommendation ability.
Advanced parts lookup and sourcing.
Advanced selling skills for DIY.

Essential Job Skills Necessary for Success as a Retail Parts Pro

Working knowledge of automotive systems and diagnostic ability to include internal engine, suspension, brakes, electronics, exhaust, etc.
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence.
Understand and execute instructions furnished in written, oral, or diagram form.
Successfully complete the Parts Knowledge Assessment.
Use basic math accurately (add, subtract, multiply, and divide in all units of measure). Use whole numbers, common fractions, and decimals.
Use Microsoft software effectively (Word, Excel required).
Strong organizational skills.
Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience that Sets a Retail Parts Pro up for Success

3-5 years of prior automotive parts experience.

Proven sales ability with past experience in fulfillment of customer transactions.

Education

Certificates, Licenses, Registrations.

Must have a valid driver's license.

Ase Certification Preferred, But Not Required

Physical Demands

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https://jobs.advanceautoparts.com/us/en/disclosures

Equal Opportunity Employer Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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