Retail Parts ProStore 3569

Advance Auto Parts; Greenville (OH); On-site; USD 20,595 - 22,661; Full time

Job summary

A leading automotive parts retailer in Greenville, Ohio is seeking a Retail Parts Pro for full-time employment. Successful candidates will utilize their automotive expertise to assist DIY customers with parts sourcing, sales, and in-depth inventory management. This role requires strong communication and sales skills, with a salary range of $14.95 to $16.45 per hour. Benefits information is available online.

Qualifications

• Must have 3–5 years of prior automotive parts experience.
• Speak and write English, Spanish a plus.
• Ability to read and interpret safety rules and procedure manuals.

Responsibilities

• Provide excellent customer service during sales transactions.
• Manage DIY services including battery installation.
• Assist in store inventory management.

Skills

Automotive systems knowledge

Part knowledge

Sales skills

Customer service

Organizational skills

Communication skills

Mathematical skills

POS systems operation

Education

Valid driver’s license

ASE Certification (preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

Retail Parts Pro is a professional level sales position capable of supporting advanced functions of the DIY business. The role requires expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. It involves advanced identification, troubleshooting, and project assistance for DIY customers, sourcing parts from multiple suppliers, and in-depth knowledge of store inventory and maintenance processes. This is a full‑time position.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities: task assignment and completion, safety, open/close duties.

Secondary Responsibilities

• Assist in store inventory processes including truck put‑away, shoot‑outs, cycle counts, and back stock.
• Maintain store cleanliness: floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services such as battery installation, testing, and wiper installs.

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge skills.
• Operating POS and parts lookup systems.
• Expert at testing and diagnostic equipment for DIY services.
• ASE P2 certified or ASE ready equivalent.
• Advanced solution, project, and product quality recommendation ability.
• Advanced parts lookup and sourcing.
• Advanced selling skills for DIY.

Essential Job Skills

• Working knowledge of automotive systems, including diagnostic ability for internal engine, suspension, brakes, electronics, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence.
• Understand and execute instructions furnished in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Use Microsoft software effectively (Word, Excel required).
• Strong organizational skills.
• Ability to work assorted days, evenings, and weekends as needed.

Prior Experience

3–5 years of prior automotive parts experience.

Proven Sales Ability

Proven sales ability with past experience in fulfillment of customer transactions.

Education and Certifications

• Must have a valid driver’s license.
• ASE Certification Preferred, but not required.

Physical Demands

Physical demands are not specified in this description.

Compensation Range

$14.95 USD per hour – $16.45 USD per hour.

Benefits Information

Benefits information available at https://jobs.advanceautoparts.com/us/en/benefits.

Seniority Level

• Mid‑Senior level

Employment Type

• Full‑time

Job Function

• Sales and Business Development

Industries

• Motor Vehicle Manufacturing and Retail

Equal Employment Opportunity

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability, or any other federal, state or local protected class.