Retail Parts ProStore 3378

Advance Auto Parts; Delmont (PA); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading automotive retail company is seeking a Retail Parts Pro in Delmont, Pennsylvania. The role requires advanced automotive knowledge and sales skills to assist DIY customers, manage services, and maintain store appearance. Ideal candidates should have 3-5 years of automotive parts experience and a valid driver's license. This full-time position offers a dynamic work environment focused on customer service and operational excellence.

Qualifications

• 3-5 years of prior automotive parts experience.
• Must have a valid driver’s license.
• Effective in verbal and written English communication.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Manage DIY services including battery installation and testing.
• Ensure high standards of customer service and store appearance.

Skills

Customer Service

Automotive System Knowledge

Sales Skills

Diagnostic Ability

Communication Skills

Education

Certificates of qualifications (ASE preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. The role has the ability for advanced identification, troubleshooting and project assistance for DIY customers. The role can source parts from special order, FDO, second source, etc., and has in-depth knowledge of store inventory and maintenance processes. Position is full‑time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance
• Key holder responsibilities (task assignment, completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put‑away, shot‑outs, cycle counts, back stock, etc.
• Maintain store cleanliness: floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE‑ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills Necessary for Success as a Retail Parts Pro

• Working knowledge of automotive systems and diagnostic ability (engine, suspension, brakes, electronics, exhaust, etc.)
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Retail Parts Pro up for Success

3‑5 years of prior automotive parts experience

Education

Certificates, Licenses, Registrations

Must have a valid driver’s license

ASE Certification Preferred, But Not Required

Physical Demands

Physical demands such as lifting, standing, and operating equipment are part of the role.

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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state or local protected class.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Sales and Business Development

Industries

• Motor Vehicle Manufacturing and Retail