Retail Parts ProStore 2251

Advance Auto Parts Inc.; Colorado Springs (CO); Sur place; USD 22 661 - 24 934; Plein temps

Avantages offerts par ce poste

Benefits available

Competitive hourly wage

Résumé du poste

A national auto parts retailer is seeking a Retail Parts Pro in Colorado Springs. The ideal candidate will have 3-5 years of automotive parts experience and excellent customer communication skills. This full-time position involves providing high-quality service to DIY customers, achieving sales goals, and ensuring store appearance standards. Compensation ranges from $16.45 to $18.10 per hour.

Qualifications

• 3-5 years of prior automotive parts experience.
• Ability to read and interpret documents such as safety rules and procedure manuals.
• Must communicate effectively in English; Spanish is a plus.

Responsabilités

• Provide GAS2 selling experience for DIY customers.
• Achieve sales goals and manage DIY services.
• Ensure high standards of customer service and store appearance.

Connaissances

Automotive systems knowledge

Customer communication

Parts and automotive system diagnostic skills

Organizational skills

Selling skills

Formation

Valid driver's license

ASE Certification (preferred)

Outils

Microsoft Word

Microsoft Excel

Description du poste

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Job Description

What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills Necessary for Success as a Retail Parts Pro

• Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Retail Parts Pro up for Success

3-5 years of prior automotive parts experience. Proven sales ability with past experience in fulfillment of customer transactions.

Education

Certificates, Licenses, Registrations. Must have a valid driver’s license.

Certification

ASE Certification Preferred, But Not Required.

Physical Demands

Application Close Date: Advance Auto Parts will accept applications for 60 days from the Application Open Date.

Compensation Range

16.45 USD per hour – 18.10 USD per hour.

Benefits Information

Benefits available at: https://jobs.advanceautoparts.com/us/en/benefits

Privacy Notice for California Residents

https://jobs.advanceautoparts.com/us/en/disclosures

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federally, state or locally protected class.