Retail Parts Pro Store 6636

Advance Stores Company Inc (500)

United States

On-site

USD 26,000 - 29,000

Full time

14 days+

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Benefits offered by this job

Health benefits

Employee discount

Job summary

Advance Auto Parts is seeking a Retail Parts Pro to support advanced DIY services and parts sourcing at our store. The role requires deep knowledge of automotive systems, parts identification, and proficient use of store systems to assist customers in person and over the phone.

Applicants should have 3–5 years of automotive parts experience, a valid driver’s license, and be comfortable performing services such as battery installations and wiper replacements.

Qualifications

3–5 years of prior automotive parts experience
Must have a valid driver's license; ASE certification preferred but not required
Ability to read and interpret parts catalogs and assembly procedures, and to use basic math

Responsibilities

Provide GAS2 selling experience for DIY customers in-store and by phone
Achieve personal and store sales goals and service objectives
Manage DIY services including battery installation, testing, and wiper installs
Maintain high standards of customer service and store appearance
Fulfill key holder duties: task assignment, safety, opening/closing responsibilities
Assist in inventory processes including stocking, cycle counts, and back stock
Ensure store cleanliness and proper presentation of displays and parts

Skills

Customer service

Parts lookup

POS systems

Microsoft Excel

Inventory management

Automotive system knowledge

Diagnostics equipment

Strong communication

Education

ASE Certification (preferred)

Driver's license

Tools

POS lookup systems

Job description

Equal Opportunity Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

What is a Retail Parts Pro?

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge, and advanced identification, troubleshooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time.

Primary Responsibilities

Provide GAS2 selling experience for DIY customer visits and phone calls
Achieve personal / store sales goals and service objectives
Manage DIY services including battery installation, testing, wiper installs, etc.
Ensure high standards of customer service and store appearance standards
Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and Parts lookup systems
Expert at testing and diagnostic equipment for DIY services
ASE P2 certified or ASE ready equivalent
Advanced solution, project and product quality recommendation ability
Advanced parts lookup and sourcing
Advanced selling skills for DIY

Essential Job Skills

Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
Understand and execute instructions furnished in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

3-5 years of prior automotive parts experience.

Education, Certificates, Licenses, Registrations

Must have a valid driver's license. ASE certification preferred, but not required.

Physical Demands

Application Close Date

Application Close Date: Advance Auto Parts will accept applications for 60 days from the Application Open Date.

Compensation Range

The good faith estimate for this role is between 18.85 USD and 20.98 USD per hour for a new team member. The rate offered depends on a number of factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable).

Benefits

Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families.