Retail Parts Pro - DIY Auto Expert & Parts Sourcing

Advance Auto Parts; Baltimore (MD); On-site; USD 22,661 - 24,934; Full time

Benefits offered by this job

Competitive salary

Benefits information available online

Job summary

A leading auto parts retailer in Baltimore, MD is seeking a Retail Parts Pro to provide exceptional customer service and achieve sales goals. This full-time role involves advanced automotive system knowledge and managing various DIY services. Ideal candidates should have 3-5 years of experience in automotive parts and the ability to effectively communicate with customers. Competitive hourly compensation of $16.45 - $18.10.

Qualifications

• Must have a valid driver's license.
• Speak and write English (Spanish a plus).
• Ability to read and interpret documents such as safety rules.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits.
• Achieve personal/store sales goals.
• Manage DIY services including battery installations.
• Ensure high standards of customer service.
• Assist in store inventory processes.

Skills

Communicate effectively

Parts and automotive system knowledge

Customer service skills

Organizational skills

Advanced selling skills for DIY

Education

3-5 years of automotive parts experience

Tools

Microsoft Word

Microsoft Excel

Job description

A leading auto parts retailer in Baltimore, MD is seeking a Retail Parts Pro to provide exceptional customer service and achieve sales goals. This full-time role involves advanced automotive system knowledge and managing various DIY services. Ideal candidates should have 3-5 years of experience in automotive parts and the ability to effectively communicate with customers. Competitive hourly compensation of $16.45 - $18.10.