Retail Parts Pro: ASE-Certified DIY Auto Expert

Advance Auto Parts Inc.; Tampa (FL); On-site; USD 35,000 - 52,000; Full time

Job summary

Advance Auto Parts in Tampa, FL is hiring a Retail Parts Pro. The role emphasizes hard knowledge of automotive systems, parts identification, and advanced service for DIY customers. Expect to source parts from multiple channels and manage inventory while delivering superior customer service.

Candidates should have 3–5 years in automotive parts, strong communication, and proficiency with store systems. ASE certification is preferred.

Qualifications

• 3–5 years of prior automotive parts experience
• Must have a valid driver’s license
• ASE Certification preferred, but not required
• English proficiency required; Spanish is a plus
• Experience with store inventory processes and parts lookup systems

Responsibilities

• Provide GAS2 selling experience for DIY customers
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, and wiper installs
• Ensure high standards of customer service and store appearance
• Perform key holder duties (open/close, safety, task assignment)
• Assist in store inventory processes (truck put away, cycle counts, back stock)
• Maintain store cleanliness (floors, bathrooms, parking lot)
• Support DIY services (battery installation, testing, wiper installs)
• Operate inventory systems and store equipment
• Use parts lookup systems to source from multiple channels
• Test and diagnose DIY equipment when needed

Skills

Gas2 selling

Parts lookup

Inventory knowledge

Customer service

Safety awareness

Advanced diagnostics

POS system operation

Communication

Education

ASE Certification (preferred)

Valid driver’s license

Tools

POS systems

Parts lookup systems

Inventory software

Diagnostic equipment

Microsoft Excel

Job description

Advance Auto Parts in Tampa, FL is hiring a Retail Parts Pro. The role emphasizes hard knowledge of automotive systems, parts identification, and advanced service for DIY customers. Expect to source parts from multiple channels and manage inventory while delivering superior customer service.

Candidates should have 3–5 years in automotive parts, strong communication, and proficiency with store systems. ASE certification is preferred.