Retail Parts Pro: Advanced DIY Auto Parts & Service Expert

Advance Auto Parts Inc.; North Haven (CT); On-site; USD 25,003 - 27,496; Full time

Job summary

A leading auto parts retailer is seeking a Retail Parts Pro in North Haven, Connecticut. The successful candidate will leverage their automotive knowledge to assist DIY customers with their projects and ensure satisfaction through expert service. Responsibilities include managing sales, inventory processes, and maintaining store standards. Prior automotive parts experience and strong customer service skills are essential for success in this role.

Qualifications

• 3-5 years of prior automotive parts experience.
• Ability to communicate effectively in English; Spanish is a plus.
• Ability to read and interpret documents such as safety rules and procedure manuals.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Manage DIY services including battery installation and testing.
• Ensure high standards of customer service and store appearance.

Skills

Automotive systems knowledge

Customer service skills

Sales ability

Communication skills

Organizational skills

Education

Valid driver's license

ASE Certification (Preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

A leading auto parts retailer is seeking a Retail Parts Pro in North Haven, Connecticut. The successful candidate will leverage their automotive knowledge to assist DIY customers with their projects and ensure satisfaction through expert service. Responsibilities include managing sales, inventory processes, and maintaining store standards. Prior automotive parts experience and strong customer service skills are essential for success in this role.