Retail Part Time Store Associate

Office Depot / ODP; Kingsport (TN); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

401(k) plan

Growth opportunities

Job summary

Office Depot / ODP is seeking a Part-Time Retail Store Associate in Kingsport, TN. You will engage customers, recommend products and services, and contribute to a positive shopping experience while supporting store operations and sales goals.

The role emphasizes customer-centric service, knowledge of tech and print products, and adherence to safety and store standards. Entry level with training provided, aimed at building sales excellence.

Qualifications

• High school diploma or equivalent preferred.
• No prior experience required.
• Basic computer skills and ability to use technology.
• Strong communication and interpersonal skills.

Responsibilities

• Customer Centric Experience: Acknowledge and engage every customer.
• Promote the sale of best solution and related products/services.
• Maintain store and print department appearance per guidelines.
• Follow signage, merchandising and stock presentation standards.
• Assist with freight, inventory, and daily lows/outs.
• Develop product knowledge through training and certifications.
• Support loss prevention and adhere to company policies.

Skills

Computer skills

Interpersonal skills

Documentation literacy

Customer focus

Education

High school diploma or equivalent

Job description

As a Part Time Retail Store Associate at Office Depot, your part-time role is vital to our continued success in today's retail landscape. You'll engage with customers in a friendly and knowledgeable manner, creating a positive shopping experience while driving sales.

As a Store Associate, you will actively connect with customers, addressing their needs by recommending the right products, services, and solutions to enhance their experience. Through enthusiasm and expertise, Store Associates will help us create and nurture a vibrant sales culture, enhancing our store's visual and merchandising standards, freight, and logistics activities, and prioritizing unparalleled client satisfaction. The Store Associate will support a customer-centric environment, engagement with the local community, all while contributing to a positive culture aligned with the Office Depot 5C values of Caring, Committed, Creative, Collaborative, & Courageous. In addition, as an entry level Store Associate, you will be trained in technology and print products/services, ensuring you're equipped with the knowledge to assist customers effectively. You will apply cutting-edge sales principles to create satisfying customer interactions, contributing to the growth of our business.

We believe that the Store Associate role is essential in driving our store's success through inspiring sales brilliance and exceptional service in key areas such as Print and Technology. The ideal Store Associate should be passionate about sales, delivering exceptional service, and driving operational excellence.

The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.

Primary Responsibilities

• Customer Centric Experience:
  • Supports a positive customer-centric experience by proactively acknowledging and engaging every customer.
  • Utilizes and understands the selling program to promote the sale of the best solution as well as additional products and/or services.
  • Maintains awareness of planned advertisements, promotions, and sales and loyalty programs.
• Store Operations Commitment:
  • Consistently maintains store and print department appearance to company guidelines and keeps a neat, clean, well-stocked environment.
  • Adheres to all standards related to signage labeling and merchandise presentation.
  • Follows the established sorting and stocking guidelines and completes freight processes.
  • Ensures freight sorting area is organized and setup in accordance with guidelines.
  • Scans, investigates, and fills inventory lows and outs daily.
• Print and Tech Expertise:
  • Works to continually develop personal selling skills and product knowledge through sales and service tools provided which includes successful completion, at minimum, of Tech, Print, and other applicable training.
  • Continued education in these areas is expected, up to and including designated certifications, if required.
• Sales Techniques:
  • Ensures compliance with company policies, procedures, and practices; and supports the company's loss prevention efforts.
  • Performs other duties as assigned.

Education & Experience

• High school diploma or equivalent preferred
• No prior experience required

Skills & Competencies

• Basic computer skills; able to use technology to access and input job-related information
• Good interpersonal and communication skills to build relationships with clients and associates
• Ability to read, write, and count accurately to complete documentation, use training tools, and process inventory
• Client-focused, positive, engaging, and action-oriented, with a passion for our brand, products, services, and solutions.

About The ODP Group

The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores.

Commitment to Safety

We are committed to maintaining a safe and healthy work environment for our Coworkers and our customers. All Coworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by Coworkers assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of Coworkers so classified. Other duties may be assigned.

Pay, Benefits & Work Schedule

The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunities to move and grow within our organization! You may be eligible to participate in an incentive program, paid in accordance with the Incenti