Retail Part Time Store Associate

Office Depot / ODP; Franklin (TN); On-site; USD 17,000 - 19,000; Part time

Benefits offered by this job

401(k)

Career growth

Employee discount

Job summary

Office Depot is seeking a Part Time Retail Store Associate in Franklin, TN. You will engage with customers in a friendly, knowledgeable manner, helping them find the right products and solutions while driving sales and delivering a positive shopping experience.

You will support print and technology services knowledge, collaborate with team members, and uphold store standards, signage, and merchandising to create an inviting environment and foster customer loyalty.

Qualifications

• Basic computer skills to access and input information.
• Strong interpersonal and communication abilities for customer service.
• Ability to read, write, and count accurately for documentation and processes.
• Customer-focused, positive, engaging, and action-oriented attitude toward the brand.

Responsibilities

• Customer Centric Experience: acknowledge and engage every customer.
• Utilizes selling program to promote best solutions and add-on products/services.
• Maintains store and print department appearance per guidelines and keeps environment neat and stocked.

Skills

Basic computer skills

Interpersonal communication

Literacy and numeracy

Customer-focused attitude

Education

High school diploma or equivalent

Job description

As a Part Time Retail Store Associate at Office Depot, your part-time role is vital to our continued success in today's retail landscape. You'll engage with customers in a friendly and knowledgeable manner, creating a positive shopping experience while driving sales.

As a Store Associate, you will actively connect with customers, addressing their needs by recommending the right products, services, and solutions to enhance their experience. Through enthusiasm and expertise, Store Associates will help us create and nurture a vibrant sales culture, enhancing our store's visual and merchandising standards, freight, and logistics activities, and prioritizing unparalleled client satisfaction. The Store Associate will support a customer-centric environment, engagement with the local community, all while contributing to a positive culture aligned with the Office Depot 5C values of Caring, Committed, Creative, Collaborative, & Courageous . In addition, as an entry level Store Associate, you will be trained in technology and print products/services, ensuring you're equipped with the knowledge to assist customers effectively. You will apply cutting-edge sales principles to create satisfying customer interactions, contributing to the growth of our business.

We believe that the Store Associate role is essential in driving our store's success through inspiring sales brilliance and exceptional service in key areas such as Print and Technology. The ideal Store Associate should be passionate about sales, delivering exceptional service, and driving operational excellence.

The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.

Primary Responsibilities:

• Customer Centric Experience: Supports a positive customer-centric experience by proactively acknowledging and engaging every customer.
• Utilizes and understands the selling program to promote the sale of the best solution as well as additional products and/or services.
• Maintains awareness of planned advertisements, promotions, and sales and loyalty programs.

Store Operations Commitment:

• Consistently maintains store and print department appearance to company guidelines and keeps a neat, clean, well-stocked environment.
• Adheres to all standards related to signage labeling and merchandise presentation.
• Follows the established sorting and stocking guidelines and completes freight processes.
• Ensures freight sorting area is organized and setup in accordance with guidelines.
• Scans, investigates, and fills inventory lows and outs daily.

Print and Tech Expertise:

• Works to continually develop personal selling skills and product knowledge through sales and service tools provided which includes successful completion, at minimum, of Tech, Print, and other applicable training.
• Continued education in these areas is expected, up to and including designated certifications, if required.

Sales Techniques:

• Ensures compliance with company policies, procedures, and practices; and supports the company's loss prevention efforts.
• Performs other duties as assigned.

Education & Experience:

• High school diploma or equivalent preferred
• No prior experience required

Skills & Competencies:

• Basic computer skills; able to use technology to access and input job-related information
• Good interpersonal and communication skills to build relationships with clients and associates
• Ability to read, write, and count accurately to complete documentation, use training tools, and process inventory
• Client-focused, positive, engaging, and action-oriented, with a passion for our brand, products, services, and solutions.

About The ODP Group :

The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores.

Commitment to Safety:

We are committed to maintaining a safe and healthy work environment for our Coworkers and our customers. All Coworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns.

Disclaimer :

The above statements are intended to describe the general nature and level of work being performed by Coworkers assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of Coworkers so classified. Other duties may be assigned.

Pay, Benefits & Work Schedule:

The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunities to move and grow within our organization! You may be eligible to participate in an incentive program, paid in accordance with the Incenti