Retail Part Time Sr. Store Associate

Office Depot / ODP; Springfield (IL); On-site; USD 17,000 - 21,000; Part time

Job summary

Office Depot is seeking a Sr. Store Associate (Part Time) in our Springfield, IL store to help customers with product and service recommendations, ensuring an exceptional shopping experience. You will also support merchandising, freight, and print/tech services while upholding Office Depot 5C values.

The role emphasizes advanced training in print and technology products/services, ongoing personal development, and excellent customer engagement in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent preferred.
• No previous experience required; retail sales experience preferred.

Responsibilities

• Acknowledge and engage every customer.
• Promote the best solution using the selling program.
• Maintain store and print department appearance to company guidelines.
• Follow merchandising and signage standards.
• Assist with freight processes and inventory lows/outs.

Skills

Basic computer skills

Microsoft Word

PowerPoint

Excel

Access

Interpersonal skills

Customer-facing

Education

High school diploma or equivalent

Tools

POS systems

Training tools

Job description

As a Sr. Store Associate - Part Time, you will actively connect with customers, addressing their needs by recommending the right products, services, and solutions to enhance their experience. Through enthusiasm and expertise, Sr. Store Associates will help us create and nurture a vibrant sales culture, enhancing our store's visual and merchandising standards, freight, and logistics activities, and prioritizing unparalleled client satisfaction. The Sr. Store Associate will support a customer-centric environment, engagement with the local community, all while contributing to a positive culture aligned with the Office Depot 5C values of Caring, Committed, Creative, Collaborative, & Courageous .

In addition, as a Sr. Store Associate, you will be expected to understand and complete an advanced level of training in print and technology products/services, ensuring you're equipped with the next-level knowledge to assist customers effectively. You will apply cutting-edge sales principles to create satisfying customer interactions, contributing to the growth of our business.

We believe that the Sr. Store Associate role is essential in driving our store's success through inspiring sales brilliance and exceptional service in key areas such as Print and Technology. The ideal Sr. Store Associate is passionate about sales, delivering exceptional service, and driving operational excellence.

The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.

Primary Responsibilities:

Customer Centric Experience:

• Supports a positive customer-centric experience by proactively acknowledging and engaging every customer.
• Utilizes and understands the selling program to promote the sale of the best solution as well as additional products and/or services.
• Maintains awareness of planned advertisements, promotions, and sales and loyalty programs.

Store Operations Commitment:

• Consistently maintains store and print department appearance to company guidelines and keeps a neat, clean, well-stocked environment.
• Adheres to all standards related to signage labeling and merchandise presentation.
• Follows the established sorting and stocking guidelines and completes freight processes.
• Ensures freight sorting area is organized and setup in accordance with guidelines.
• Scans, investigates, and fills inventory lows and outs daily.

Print and Tech Expertise:

• Works to continually develop personal selling skills and product knowledge through sales and service tools provided which includes successful completion and comprehension of an advanced level of Print and Technology training, as well as any other applicable training.
• Continued education in these areas is expected, up to and including designated certifications, if required.

Compliance Adherence and Support:

• Ensures compliance with company policies, procedures, and practices; and supports the company's loss prevention efforts.
• Performs other duties as assigned.

Education & Experience:

• High school diploma or equivalent preferred
• No previous experience required; retail sales experience preferred

Skills & Competencies:

• Basic computer skills, including Microsoft Word, PowerPoint, Excel, and Access
• Able to use technology and POS systems to access information and process transactions
• Able to read, write, and count accurately to complete documentation, use training tools, and process inventory
• Good interpersonal and communication skills to build selling relationships with customers and coworkers
• Enjoys interacting with people and working in a customer-facing environment

About The ODP Group : The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores.

Commitment to Safety: We are committed to maintaining a safe and healthy work environment for our Coworkers and our customers. All Coworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns.

Disclaimer : The above statements are intended to describe the general nature and level of work being performed by Coworkers assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of Coworkers so classified. Other duties may be assigned.

Pay, Benefits & Work Schedule: The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunities to move and grow within our organization! You may be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.

Equal Em