Retail Part Time Custom Framing Team Member

Michaels Stores; Westlake (OH); On-site; USD 16,186 - 19,010; Part time

Benefits offered by this job

Health insurance

Paid time off

Tuition assistance

Employee discounts

Job summary

Michaels Stores in Westlake, Ohio is seeking a team member to enhance customer relationships while delivering creative framing solutions. Responsibilities include assisting customers, completing framing orders on time, and maintaining a clean retail environment.

This role requires good customer service skills and basic measuring abilities. Interested candidates will be part of an inclusive team, providing service in a public retail store.

Compensation ranges from $11.75 to $13.80 per hour, with benefits including health insurance and employee discounts.

Qualifications

• Ability to assist customers in finding products and providing solutions.
• Experience in retail or selling products/services to customers is preferred.

Responsibilities

• Build customer relationships while creating custom framing solutions.
• Complete framing orders accurately and on time.
• Support inventory management and stock processes.

Skills

Basic computer skills

Basic measuring skills

Ability to operate framing equipment

Customer service

Job description

Location

Store – CLE-WESTLAKE, OH

Job Overview

Build customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what they’re looking for. Provide a safe, clean, and clutter-free environment.

Major Activities

• Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
• Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions. Deliver sales and production results
• Complete framing orders with a high degree of quality and on time
• Maintain the ready-made frame department and other assigned areas including SISO and Directed Replenishment
• Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop
• Follow Standard Operating Procedures (SOPs) and Company programs
• Support shrink and safety programs
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for others
• Participate in the truck unload and stocking processes to ensure truck standards are followed and completed within budget
• Operate cash register and execute cash handling to standards
• Acknowledge customers, help locate product and provide solutions
• Assist with Omni channel processes

Minimum Experience

• Basic computer skills and basic measuring skills
• Ability to operate the framing equipment and glass cutter

Preferred Experience

• Retail experience
• Experience selling products and/or services to customers

Physical Requirements

• Regular bending, lifting, carrying, reaching and stretching
• Ability to move throughout the store
• Ability to remain standing for long periods of time
• Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment
• If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation

Work Environment

• Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

Pay

$11.75 - $13.80

Legal Requirements

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Benefits

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more.

Equal Opportunity & Inclusion Statement

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).