Retail Paint Solutions Specialist

Sherwin-Williams; Washington (District of Columbia); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health benefits

FSAs

Retirement benefits

Parental leave

Vacation & holidays

Job summary

Sherwin-Williams seeks a Customer Service Specialist for Store #3623 in Washington, DC to assist wholesale and retail customers, identify needs, answer product questions and recommend solutions. Deliver exceptional service and help meet store sales goals while maintaining high product standards.

The role requires assisting customers in person and by phone, processing transactions, stocking displays, tinting and mixing products, and supporting deliveries with a focus on accuracy and customer

Qualifications

• Minimum 18 years old and eligible to work in the United States.
• Strong customer service and sales focus with ability to meet sales goals.
• Ability to lift up to 50 lbs frequently and 70 lbs occasionally.
• Willingness to work evenings and weekends as needed.
• Spanish language ability is a plus.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products.
• Build trust with wholesale and retail customers.
• Process sales transactions accurately and according to policies.
• Follow and achieve sales goals monthly, quarterly, and yearly.
• Maintain accurate work order files and product stock.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks and assist in deliveries when needed.
• Maintain presentable condition of assigned areas and stay knowledgeable about products.

Skills

Customer service

Sales

Communication

Bilingual

Spanish

Education

High School diploma or GED

Tools

Tinting equipment

Job description

Sherwin-Williams seeks a Customer Service Specialist for Store #3623 in Washington, DC to assist wholesale and retail customers, identify needs, answer product questions and recommend solutions. Deliver exceptional service and help meet store sales goals while maintaining high product standards.

The role requires assisting customers in person and by phone, processing transactions, stocking displays, tinting and mixing products, and supporting deliveries with a focus on accuracy and customer