Retail Outlet Warehouse - Product Support Associate

Bob's Discount Furniture; North Olmsted (OH); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Plan

Life Insurance

Pet Insurance

Wellness programs

Career growth

Job summary

Bob’s Discount Furniture is seeking reliable Product Support Associates to help with receiving, staging, and maintaining showroom and warehouse safety and visuals. This in-store role requires teamwork and flexibility to cover evenings, weekends, and holidays while delivering the Bob’s experience.

You will help with merchandise handling, assembly, and keeping spaces clean and organized to ensure a smooth shopping environment.

Qualifications

• Experience in retail stockroom, warehouse, or back-end operation preferred.
• Ability to follow safety guidelines and maintain clean workspaces.
• Strong teamwork, listening, and communication skills.

Responsibilities

• Receive, unload, and stage merchandise for showroom and warehouse.
• Ensure safety and visual standards across showroom and warehouse.
• Support store operations including evenings, weekends, and holidays.

Skills

Warehouse safety

Inventory handling

Receiving

Merchandising

Product assembly

Teamwork

Communication

Problem solving

Tools

Safety protocols

Job description

Job TitleOutlet Product Support AssociateJob OverviewBob’s Discount Furniture is seeking motivated, reliable, and team-oriented individuals to join us as Product Support Associates. Whether you're looking for full-time or part-time work, this role is key to keeping our stores running smoothly—from receiving and staging merchandise to ensuring our showroom and warehouse meet safety and visual standards. Product Support Associates are the hands-on heroes behind the scenes, making sure our customers receive the outstanding Bob’s experience from the moment they walk in the door to the moment their furniture goes home.This is a physical, in-store role that requires flexibility, teamwork, and a readiness to support store operations—including evenings, weekends, and holidays.What You’ll Bring to Bob’sAt Bob’s Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by reliability, attention to detail, communication, and a strong sense of teamwork. If you enjoy working in a fast-paced retail environment and are eager to contribute to the behind-the-scenes magic that drives customer satisfaction, this is the role for you!Key Skills for SuccessTo excel in this role, you will need to demonstrate strengths in the following skill areas:Core Competencies & ExpertiseWarehouse safety and inventory handlingMerchandise receiving and stagingProduct assembly and visual merchandisingPhysical endurance and safe lifting techniquesCommunication and active listeningProblem-solving and organizationCustomer interaction and teamworkCleanliness and maintenance of workspacesPreferred Competencies & SkillsPrior experience in a retail stockroom, warehouse, or back-end operationCustomer service mindset and positive attitudeAbility to follow safety protocols and company guidelinesCareer-minded with a desire to grow within the companyWho We AreAt Bob’s, we have fun, we love what we do, and we’re growing fast! As one of the leading omni-channel furniture retailers in the country with over 190 stores, we’re committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.How We Will Support Your SuccessWe know you have many choices when it comes to your career. At Bob’s, we invest in your growth, well-being, and career advancement.Benefits & PerksCompetitive Medical, Dental, and Vision InsurancePaid Vacation, Personal Days, Sick Days, Holidays, and your Birthday401(k) Profit Sharing Plan with a generous company matchEmployer-paid Life Insurance and voluntary coverage optionsPet Insurance and employee wellness programsFinancial assistance through Bob’s Bail Out and Helping Hand ProgramsOn-the-job training, career growth, and internal advancementEmployee Discount starting Day 1Hourly Pay Range: $17.00 per hourOur Culture & Core ValuesAt Bob’s, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values—Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do. We’re not just a workplace; we’re a team that supports and celebrates each other!Minimum QualificationsMust be at least 18 years old to be considered for employment with Bob’sAbility to work a retail schedule including nights, weekends, and holidaysComfortable lifting, moving, and assembling merchandiseStrong teamwork, listening, and communication skillsPhysical DemandsAbility to stand, bend, lift, and move heavy furniture (up to 75 lbs.)Frequent walking throughout the warehouse and showroomManual dexterity and the ability to use tools for assemblyDiversity is a Core Value at Bob’sAt Bob’s Discount Furniture, we want you to feel at home. Whether you’re shopping with us or a part of the Bob’s team, we want you to know that you are valued, appreciated, and free to be who you are. We are committed to creating a place as diverse as the communities we serve.Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:Pay: $17.00 - per hourIt is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.