Retail Outlet Warehouse - Product Support Associate

Bob's Discount Furniture; Merrillville (IN); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Employee Discount starting Day 1

Competitive Benefits

Job summary

Bob’s Discount Furniture is seeking motivated, reliable Product Support Associates for an in-store role. You’ll help with receiving and staging merchandise, and ensure safety and visual standards in showroom and warehouse.

Role requires flexibility to support store operations including evenings, weekends, and holidays, with a strong emphasis on teamwork and customer service.

Qualifications

• Must be at least 18 years old to be considered for employment.
• Ability to work a retail schedule including nights, weekends, and holidays.
• Comfortable lifting, moving, and assembling merchandise.
• Strong teamwork, listening, and communication skills.

Responsibilities

• Receive and stage merchandise to keep stockrooms organized.
• Maintain showroom and warehouse safety and visual standards.
• Assist with store operations during busy periods, including evenings and holidays.
• Support customers and teammates with a positive, service-oriented attitude.

Job description

Job Title
Outlet Product Support Associate

Job Overview

Bob’s Discount Furniture is seeking motivated, reliable, and team-oriented individuals to join us as Product Support Associates. Whether you’re looking for full-time or part-time work, this role is key to keeping our stores running smoothly—from receiving and staging merchandise to ensuring our showroom and warehouse meet safety and visual standards. Product Support Associates are the hands‑on heroes behind the scenes, making sure our customers receive the outstanding Bob’s experience from the moment they walk in the door to the moment their furniture goes home.

This is a physical, in‑store role that requires flexibility, teamwork, and a readiness to support store operations—including evenings, weekends, and holidays.

What You’ll Bring to Bob’s

At Bob’s Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by reliability, attention to detail, communication, and a strong sense of teamwork. If you enjoy working in a fast‑paced retail environment and are eager to contribute to the behind‑the‑scenes magic that drives customer satisfaction, this is the role for you!

Key Skills for Success

To excel in this role, you will need to demonstrate strengths in the following skill areas:

Core Competencies & Expertise

• Warehouse safety and inventory handling
• Merchandise receiving and staging
• Product assembly and visual merchandising
• Physical endurance and safe lifting techniques
• Communication and active listening
• Problem-solving and organization
• Customer interaction and teamwork
• Cleanliness and maintenance of workspaces

Preferred Competencies & Skills

• Prior experience in a retail stockroom, warehouse, or back‑end operation
• Customer service mindset and positive attitude
• Ability to follow safety protocols and company guidelines
• Career‑minded with a desire to grow within the company

Who We Are

At Bob’s, we have fun, we love what we do, and we’re growing fast! As one of the leading omni‑channel furniture retailers in the country with over 190 stores, we’re committed to creating a workplace that values skills‑based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.

How We Will Support Your Success

We know you have many choices when it comes to your career. At Bob’s, we invest in your growth, well‑being, and career advancement.

Benefits & Perks

• Competitive Medical, Dental, and Vision Insurance
• Paid Vacation, Personal Days, Sick Days, Holidays, and your Birthday
• 401(k) Profit Sharing Plan with a generous company match
• Employer‑paid Life Insurance and voluntary coverage options
• Pet Insurance and employee wellness programs
• Financial assistance through Bob’s Bail Out and Helping Hand Programs
• On‑the‑job training, career growth, and internal advancement
• Employee Discount starting Day 1

Our Culture & Core Values

At Bob’s, we believe in fostering a positive, inclusive, and skill‑driven work environment. Our core values—Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do. We’re not just a workplace; we’re a team that supports and celebrates each other!

Minimum Qualifications

• Must be at least 18 years old to be considered for employment with Bob’s
• Ability to work a retail schedule including nights, weekends, and holidays
• Comfortable lifting, moving, and assembling merchandise
• Strong teamwork, listening, and communication skills

Physical Demands

• Ability to stand, bend, lift, and move heavy furniture (up to 75 lbs.)
• Frequent walking throughout the warehouse and showroom
• Manual dexterity and the ability to use tools for assembly

Diversity is a Core Value at Bob’s

At Bob’s Discount Furniture, we want you to feel at home. Whether you’re shopping with us or a part of the Bob’s team, we want you to know that you are valued, appreciated, and free to be who you are. We are committed to creating a place as diverse as the communities we serve.

It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.