Retail Outdoor Associate

Dick's Sporting Goods; Annapolis (MD); On-site; USD 22,041 - 34,440; Full time

Job summary

DICK'S Sporting Goods is seeking an Outdoor Associate for our House of Sport concept. You will provide thoughtful product recommendations suited to each athlete's experience level and deliver an elevated customer service experience to build lasting relationships in the great outdoors.

The role emphasizes consultative selling, product knowledge, and adherence to store standards, while supporting store operations and promotions as needed.

Qualifications

• High School Diploma or Equivalent
• 1-3 years retail experience preferred
• Excellent customer service and product knowledge

Responsibilities

• Drive the highest level of customer service within the Outdoor department.
• Provide consultative advice and demonstrate product knowledge to athletes.
• Maintain merchandise presentation, floor sets, pricing changes, replenishment and recovery processes.
• Educate athletes on use and maintenance of equipment and accessories.
• Communicate company initiatives and promotions and assist with store operations as needed.

Skills

Customer service

Product knowledge

Consultative selling

Education

High School Diploma or Equivalent

Job description

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!

OVERVIEW:

At House of Sport the Outdoor Associate will be expected to provide thoughtful product recommendations that fit the skill/experience level of each athlete. As the Outdoor Associate must deliver an elevated customer service experience that will build meaningful relationships with athletes within the great outdoors, fishing, camping, hiking, etc..... Additional responsibilities will also include driving results, ensuring Company standards, and assisting with storewide operations as needed.

Customer Service & Sales:

• Responsible for driving the highest level of customer service within our Outdoor department while engaging in behaviors that are in-line with company's service and selling standards

• Bring to life the power of opinion. Making sure the explorer experience includes product experts who provide consultative advice while demonstrating excellent product knowledge

• Uphold standards for merchandise presentation, showcasing the best apparel and equipment brands in sporting goods by following established floor sets, signing requirements, price changes, replenishment and recovery processes, in-stock, etc.

• Guide and educate athletes through their purchase by communicating information on use and maintenance of their equipment and accessories

Operations:

• Help communicate information to teammates regarding Company initiatives, programs, promotions, etc.

• Maintaining Company loss prevention standards

QUALIFICATIONS:

• High School Diploma or Equivalent
• 1-3 years experience; prior retail experience preferred

Targeted Pay Range: $16.50 - $24.50. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.