Retail Ops Specialist: Inventory & Merchandising

Sephora; Norwalk (CT); On-site; USD 30,000 - 34,000; Full time

Job summary

Sephora in Norwalk, CT is seeking an Operations Associate to keep store operations smooth and support an exceptional client experience. You’ll handle inventory, merchandising, and daily tasks with a proactive, team-focused mindset.

Ideal candidates bring 1–2 years in retail or a client-focused role, strong organizational skills, and a passion for delivering outstanding service in a fast-paced environment.

Qualifications

• 1-2 years of experience in a similar role or in a retail, hospitality, or client-focused environment.
• Excellent organizational and time management skills.
• Quick learner with the ability to absorb and communicate product knowledge.
• Ability to support outstanding client service.
• Excellent communication and interpersonal skills.
• Team-oriented and capable of thriving in a fast-paced retail setting.

Responsibilities

• Support daily operations: manage inventory, stock replenishment, order fulfillment, and maintain operational standards.
• Assist with visual merchandising: ensure the store reflects Sephora's brand through promotional setups and event execution.
• Deliver exceptional service: support the team in creating outstanding client experiences and achieving sales goals.
• Foster inclusivity and teamwork: promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards: follow company policies and maintain a safe, secure, and enjoyable shopping environment.

Skills

Organizational skills

Time management

Customer service

Communication

Team player

Retail experience

Job description

Sephora in Norwalk, CT is seeking an Operations Associate to keep store operations smooth and support an exceptional client experience. You’ll handle inventory, merchandising, and daily tasks with a proactive, team-focused mindset.

Ideal candidates bring 1–2 years in retail or a client-focused role, strong organizational skills, and a passion for delivering outstanding service in a fast-paced environment.