Retail Ops Specialist — Flexible Scheduling & Team Impact

Sephora; New York (NY); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusion & Belonging culture

Job summary

Sephora is seeking an Operations Associate at our NY location. You’ll support daily store operations from inventory and stock replenishment to ensuring Sephora’s visual standards, assisting with events and promotions, and delivering outstanding client experiences.

The role emphasizes teamwork, reliability, and a strong client focus. The position offers flexible full-time, part-time, or hours as needed, with a schedule that includes nights, weekends, and holidays.

Qualifications

• 1-2 years of experience in retail, hospitality, or client-focused environments.
• Excellent organizational and time management skills.
• Quick learner with ability to absorb and communicate product knowledge.
• Ability to deliver outstanding client service.
• Excellent communication and interpersonal skills.
• Team player with a goal-driven mindset.

Responsibilities

• Support daily store operations including inventory, stock replenishment, order fulfillment and maintaining standards.
• Assist with visual merchandising to reflect Sephora’s brand in promotions and events.
• Deliver exceptional service and help the team achieve sales goals.
• Foster inclusivity and teamwork, promoting a culture of openness and empowerment.
• Uphold Sephora standards and help ensure a safe, secure, and enjoyable shopping experience.

Skills

Organizational skills

Time management

Customer service

Team player

Communication

Job description

Sephora is seeking an Operations Associate at our NY location. You’ll support daily store operations from inventory and stock replenishment to ensuring Sephora’s visual standards, assisting with events and promotions, and delivering outstanding client experiences.

The role emphasizes teamwork, reliability, and a strong client focus. The position offers flexible full-time, part-time, or hours as needed, with a schedule that includes nights, weekends, and holidays.