Retail Ops Associate: Customer Service & Flex Schedule

Nouria; Chicopee (MA); On-site; USD 25,000 - 32,000; Full time

Job summary

Nouria Energy Corporation is seeking a Sales Associate to support store operations during shifts, delivering friendly service and helping drive profitability. You will greet customers, promote specials, and ensure accurate cash handling and reporting per company guidelines.

This role also emphasizes safety, cleanliness, and compliance with environmental and regulatory requirements. You must be able to lift up to 50 pounds, work a flexible schedule, and be at least 18 years old.

Qualifications

• Read, understand, and write English at an 8th-grade level.
• Perform arithmetic calculations at an 8th-grade level to make change and balance reports.
• Ability to validate identification before selling tobacco or alcohol as required by regulations.
• Lift up to 50 pounds and handle product loads with proper lifting techniques.
• Remain calm and follow policies during emergencies.
• Tolerate exposure to gasoline fumes and cleaning products.
• Work in various temperature environments (coolers, outdoors, store).
• Must be 18 years of age.

Responsibilities

• Interact with customers in a friendly, professional manner.
• Provide the best customer experience and promote specials.
• Prepare a shift report at the end of the shift per guidelines.
• Keep the store clean, safe, and organized during your shift.

Skills

Customer service

Cash handling

Sales promotion

Education

Reading and writing English (8th grade)

Job description

Nouria Energy Corporation is seeking a Sales Associate to support store operations during shifts, delivering friendly service and helping drive profitability. You will greet customers, promote specials, and ensure accurate cash handling and reporting per company guidelines.

This role also emphasizes safety, cleanliness, and compliance with environmental and regulatory requirements. You must be able to lift up to 50 pounds, work a flexible schedule, and be at least 18 years old.