Retail Operator (Monday-Friday 5am-5pm)

Dolese Bros. Co.; St. Charles Township (IL); On-site; USD 21,000 - 29,000; Full time

Job summary

Dolese Bros Co is hiring for an entry-level Retail Operator to support customer loading and material handling. You will develop hands-on skills with multiple equipment types and learn product specifications under direct supervision, contributing to safe, accurate deliveries and strong customer service.

The role runs Monday–Friday, 5am–5pm, with opportunities to grow through hands-on training and exposure to railcar and stockpile operations.

Qualifications

• High school diploma or equivalent required.
• Ability to follow safety policies and procedures.
• Demonstrate basic mechanical aptitude and learn equipment operation.

Responsibilities

• Perform basic customer loading and material handling following procedures.
• Learn and operate equipment ( loaders, haul trucks, excavators, water trucks, skid steers).
• Coordinate railcar receiving, unloading, and locomotive movements.
• May be cross-trained for other site-supported activities.
• Communicate order and loading information to customers.
• Conduct daily inspections and document equipment condition.
• Maintain safe and organized work areas.
• Observe and report safety concerns to supervisor.
• Maintain consistent attendance and reliability.
• Perform other duties as assigned.

Skills

Positive attitude

Safety policies

Work under supervision

Mechanical aptitude

Team player

Reliability

Physical stamina

Education

High school diploma or equivalent

Tools

Loaders

Haul trucks

Excavators

Water trucks

Skid steers

Loader feed bins

Job description

The Dolese Promise is built on a foundation of integrity driven by our passion for quality, safety, and reliability. We are one of Oklahoma's most respected employee‑owned companies because of our people and our values. We strongly believe in positively impacting our communities through our products, our actions, and our financial support. Being a part of the Dolese team affords a unique opportunity to join an organization that rewards its owners through profit sharing. Our employees are one of our most important resources, which is why we promise to deliver. Dolese Delivers: Stable Foundation Treat with Respect Safe Environments Employee Focus.

JOB SUMMARY

Grow your career with a company built on Safety, Integrity, Teamwork, and Stewardship. As a Retail Operator, you will perform basic customer loading and material handling activities to support safe and efficient retail operations. This entry‑level role focuses on accurately loading customer trucks and maintaining stockpiles while developing foundational equipment operation skills and a basic understanding of product specifications under direct supervision. This position supports efforts to safely move the right material to the right place on time while providing good customer service and supporting production targets. This position will work Monday-Friday (5am-5pm).

WHY JOIN US

• Stability & Legacy: Be part of a company with more than a century of success, operational excellence, and a strong commitment to our employees.
• Growth Opportunities: Develop foundational skills through hands‑on equipment operation, exposure to customer loading processes, and material handling activities that support consistent product delivery.
• Impactful Work: Your efforts will directly support safe and efficient customer loading, serving as the final quality check to ensure accurate product delivery and a positive customer experience.
• Supportive Culture: Our employees support one another and our customers through our service values: Champion Kindness, Incite Enthusiasm, Build Relationships, and Provide Innovative Solutions. We value collaboration, integrity, and continuous improvement.

KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS

• Perform basic customer loading and material handling activities following established procedures and order requirements.
• Learn and operate a variety of equipment, including loaders, haul trucks, excavators, water trucks, skid steers, and loader feed bins, to safely load railcars, customer trucks, and stockpile trucks based on order requirements and legal load limits.
• Coordinate railcar receiving, unloading, and locomotive movements following site procedures.
• May be cross‑trained to provide relief coverage in Scale Operations or other site‑support activities based on business needs.
• When assigned, performs applicable customer service, transaction, documentation, and operating responsibilities in accordance with established procedures.
• Stockpile material and maintain stockpile areas following site practices.
• Perform material handling activities with attention to proper placement and positioning of materials.
• Communicate basic order and loading information to customers to support accurate product delivery.
• Perform daily pre- and post-operational equipment inspections by following established procedures and accurately documenting equipment condition in compliance with company policies.
• Maintain safe and organized work areas by performing cleanup activities and supporting general site conditions.
• Follow all safety, environmental, and MSHA regulations by consistently applying safe work practices and identifying potential hazards.
• Observe work area conditions and communicate material flow, equipment, or safety concerns to supervisor.
• Regular, reliable attendance at the assigned worksite.
• Perform other duties and responsibilities related to the nature of the job as assigned.

QUALIFICATIONS

Education & Experience

High school diploma or equivalent required. Experience in quarry, plant, or heavy equipment operations preferred.

Knowledge, Skills & Abilities

• Demonstrate a positive attitude and willingness to learn and follow safety policies and procedures.
• Ability to follow instructions and work under direct supervision.
• Demonstrate basic mechanical aptitude and develop basic equipment proficiency on assigned mobile equipment through training and on‑the‑job experience.
• Develop a basic understanding of equipment capabilities of various sizes and weights.
• Develop a basic understanding of plant and retail operations and the importance of consistent material flow and accurate product delivery to customers.
• Develop a basic understanding of rail safety practices, yard operating procedures, and traffic safety principles to support safe site and customer flow.
• Develop a basic understanding of material types, product specifications, and quality considerations.
• Develop a basic understanding of grade control and the ability to recognize obvious product quality concerns.
• Understand and apply basic stockpile etiquette under direct supervision.
• Demonstrate basic customer interaction skills and communicate with customers in a courteous, professional, and respectful manner.
• Ability to complete required documentation, both in written form and within digital systems, with accuracy and attention to detail.
• Ability to work effectively as a team player in a fast‑paced environment with a strong work ethic.
• Ability to learn quickly and adapt to changing work demands.
• Demonstrate reliability in attendance, work performance, and workplace behaviour.
• Willingness and ability to perform physically demanding labor.
• Willingness to work a flexible schedule, including nights, overtime, and weekends as required.

PHYSICAL REQUIREMENTS

Lift objects of various dimensions and up to 75 lbs. occasionally and 50 lbs. frequently. Ability to repeatedly climb stairs and ladders. Ability to work in confined spaces and at elevated heights. Ability to repeatedly balance, bend from the trunk, crawl, kneel, push and pull objects. Ability to repeatedly reach, squat, and tolerate prolonged standing, walking, and sitting. Ability to frequently walk on uneven surfaces. Ability to use vibration producing tools frequently. Ability to work near, around, or on light or heavy equipment. Ability to tolerate working outdoors in all environmental temperatures and weather conditions.

EEO Statement

We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, genetics, marital or protected veteran status. Dolese provides 'reasonable accommodations' to qualified individuals with disabilities in accordance with the American with Disabilities Act and applicable state and local laws. If you need a reasonable accommodation in order to complete the application process please contact the Human Resources Director.

Discover all that is possible for your career. Join Dolese Bros. Co, one of the oldest and largest employers in our region. To maintain our leadership position in the industry, we hire individuals with a wide range of experience and skills. Dolese currently has over 1,000 employees, many of whom have worked with the company for many years. In fact, several of our employees have retired with more than 30 years of service with the company. The company's longevity and stability are directly attributable to the quality of its people.