Retail Operations Team Member

Worksourceheartofgeorgia; Hazlehurst (GA); On-site; USD 25,000 - 35,000; Full time

Job summary

Worksourceheartofgeorgia is seeking a Sales Associate to ensure efficient station operation, enhance customer service, and maintain store safety. Candidates must be at least 18 years old, possess strong communication and arithmetic skills, and handle physically demanding tasks. You’ll be responsible for creating a positive shopping environment and complying with safety regulations. Join us to support a customer-centric approach in Hazlehurst, Georgia.

Qualifications

• Must be 18 years of age or older.
• Ability to read, understand, and write at the eighth-grade level.
• Can lift up to 30 pounds and carry various items.

Responsibilities

• Operate the station efficiently during shifts.
• Provide an exceptional customer experience.
• Ensure safety and security of the store.

Skills

Customer interaction

Communication

Problem-solving

Safety awareness

Education

Eighth-grade English literacy

Arithmetic skills

Job description

Our Sales Associates are responsible for the proper and efficient operation of the station during their shift, within company policy. This includes ensuring that the shift contributes to the increased profitability and growth of the store and ensuring our customer’s needs are met every step of the way. We empower our employees/ team members to step outside the box to ensure we offer the best in class service to all of our customers each and every day.

PRINCIPLE DUTIES AND RESPONSIBILITIES:

Must be able to work a flexible schedule as needed. Communicate verbally and in writing with various management on store operations in a very quick timeline especially any changes or items that may adversely affect the store’s operations.

Must be able to interact with customers in a friendly, professional manner.

Prepare a shift report at the end of the shift as per company guidelines.

Must be 18 years of age or older.

Customer Service

Provide the best customer experience to every customer.

Greet every customer with a smile and sincere greeting.

Suggest possible purchases to the customers and promote specials.

Assume full responsibility for the execution of our customer service program at the site level.

Safety & Station Appearance

Responsible for doing what is necessary to minimize the safety risks to employees, customers and suppliers.

Assure all environmental and hazardous material regulations are strictly enforced.

Maintain safety and security of the store and document any accidents or incidents that occur.

Manage the maintenance of the customer environment inside and around the perimeter of the store.

Operate all assigned equipment safely and efficiently.

Support implementation of our Safety and Health program.

Promptly report workplace accidents, injuries, incidents, or illnesses.

Complete the new employee safety orientation procedure.

QUALIFICATIONS:

Read, understand, and write the English language at the eighth-grade level.

Perform arithmetic calculations at the eighth-grade level in order to be able to make change, complete shift reports, and account for a variety of products during vendor check-in.

Having the ability to validate Identification prior to selling tobacco and/or alcohol (as per required under regulations).

Can lift up to 30 pounds, and carry cases of milk cartons and soft drinks, beer and juice containers through proper lifting techniques.

Ability to remain calm and respond according to policies and procedures in any form of emergencies.

Tolerate exposure to gasoline fumes and cleaning products.

Ability to work in various temperature environments (coolers, outside in various weather conditions, and in the store).

Perform general housekeeping duties as needed.

SUBMIT RESUME TO WORKSOURCE HEART OF GEORGIA