Retail Operations Supervisor, Bloomingdale's 900 Shops

SMCP NORTH AMERICA (US, CANADA); Chicago (IL); On-site; USD 29,000 - 32,000; Part time

Benefits offered by this job

PT Medical Plan

Critical Illness Insurance

Pet Insurance

Generous Paid Time Off

10 Paid Holidays

Parental Leave (non-birthing parents)

Job summary

SMCP NORTH AMERICA (US, CANADA) is seeking a Retail Operations Supervisor at Bloomingdale's 900 Shops in Chicago. The role focuses on wardrobing clients, relationship selling, and delivering exceptional service with brand expertise and strong product knowledge.

The position requires 1+ years in service, a passion for fashion, and flexibility with scheduling. You will work with a team to uphold visual standards and provide a positive customer experience.

Qualifications

• 1+ years of prior service experience.
• Strong service orientation and relationship selling skills.
• Teamwork-focused and flexible to scheduling needs.
• Tech savvy and capable of maintaining brand standards.

Responsibilities

• Wardrobe clients from head to toe and drive loyal, repeat customers.
• Engage in relationship selling and customer outreach to exceed service expectations.
• Collaborate with teammates and maintain visual and merchandising standards.
• Handle other operational duties to ensure smooth store performance.

Skills

Service orientation

Teamwork

Tech savvy

Problem solving

Customer service

Scheduling flexibility

Brand knowledge

Job description

Retail Operations Supervisor, Bloomingdale's 900 Shops

Since our U.S. debut in 2011, SMCP – Sandro, Maje, ClaudiePierlothas masterfully led the way in the affordable luxury space across North America consisting of free-standing boutiques,leased concessions, and outlet in several key markets.

A global Companysupported byHQs in Paris, NYC, and Hong Kong with points of sale in41 countries,SMCP has successfullydevelopeda business model that blends elements of luxury and fast fashion together.If you possess the profile that we are seeking and would be interested in joining us on our exciting journey as we seek to spread Parisian Chic around the world,please apply.

At SMCP, we are committed to providing our team with a safe and healthy work environment. As a result, COVID-19 vaccination is a job requirement for all US employees. SMCP will consider requests for exemption from this policy as a reasonable accommodation, consistent with federal, state, and local law.

JOB FOCUS:

SMCP is seeking talented Sales Associates who enjoy wardrobing clients from head to toe and developing a loyal repeat following focusing on relationship selling and customer outreach. In order to do this well, you must possess a passion for exceeding service expectations, an expert understanding of fashion, an appreciation of our brand heritage, and detailed product knowledge of our merchandise. You will also be responsible for working collaboratively with your teammates, maintaining all visual and merchandising standards, as well as other operational duties. This is an extremely mission critical customer-facing role that sets the tone for a positive and memorable first impression of our amazing brands with our clients.

PROFILE:

• 1+ years of prior service experience.
• Possesses strong service orientation
• Subscribes to our core Company values of: Passion, Entrepreneurship, Creative, Worldly, Humility.
• Teamwork focus vs. individual focus
• Tech savvy
• Consistently displays positive enthusiasm & energy, is friendly and charming to all.
• Goal-oriented
• Welcomes feedback and is coachable
• Strong problem-solving skills
• Brand appropriate personal presentation
• Flexibility with scheduling needs of the business.

KEY PERKS & BENEFITS:

• PT Medical Plan
• Critical Illness Insurance
• Pet Insurance
• Generous Paid Time Off
• 10 Paid Holidays
• Parental Leave (non-birthing parents included)
• Short + Long term Disability
• EAP- Employee Assistance Program
• 401K Retirement Savings Plan with Company match
• Wardrobe (Eligibility Req. +17hours/week)
• Generous Shopping Discount- 50% off retail
• Competitive hourly base pay + Commission compensation structure
• Fun/collaborative, team-oriented work environment
• Fun and generous store Incentives
• Wonderful team + Colleagues

Chicago Pay Transparency

$21 - $23.50 USD

As set forth in SMCP NORTH AMERICA (US, CANADA)’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.