Retail Operations Specialist — Merch & Customer Experience

sephora.com; Deer Park (IL); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Healthcare benefits

Job summary

Sephora in Deer Park, IL is looking for an Operations Associate to support daily store operations, from inventory control to visual merchandising and safety compliance.

You’ll help maintain standards, deliver exceptional client experiences, and work with the team to hit sales goals. This role emphasizes reliability, collaboration, and a proactive, detail-oriented mindset.

Flexible scheduling (full-time/part-time/flex) with hours that align with peak retail periods, including nights and weekends.

Qualifications

• Strong organizational and time-management abilities are essential.
• Ability to learn quickly and convey product knowledge to clients.
• Demonstrated commitment to delivering outstanding client service.
• Excellent communication and interpersonal skills with customers and teammates.
• Collaborative mindset and goal-driven attitude in a fast-paced retail environment.

Responsibilities

• Support daily operations: manage inventory, stock replenishment, order fulfillment, and maintain standards.
• Assist with visual merchandising to reflect Sephora’s brand in promotions and events.
• Deliver exceptional service and help achieve sales goals.
• Foster inclusivity and teamwork; promote a culture of openness and empowerment.
• Uphold Sephora standards; follow policies and ensure a safe, enjoyable shopping experience.

Skills

Organizational skills

Time management

Customer service

Communication

Team player

Job description

Sephora in Deer Park, IL is looking for an Operations Associate to support daily store operations, from inventory control to visual merchandising and safety compliance.

You’ll help maintain standards, deliver exceptional client experiences, and work with the team to hit sales goals. This role emphasizes reliability, collaboration, and a proactive, detail-oriented mindset.

Flexible scheduling (full-time/part-time/flex) with hours that align with peak retail periods, including nights and weekends.