Retail Operations & Merchandising Associate

Sephora USA, Inc; Rochester Hills (MI); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing benefits

Job summary

Sephora USA, Inc. in Rochester Hills, MI is seeking an Operations Associate to support daily store operations and ensure a seamless client experience.

You will handle inventory, stock replenishment, and promotional setups while contributing to visual merchandising and team collaboration in a fast-paced retail environment.

This role requires reliability, punctuality, and the ability to lift up to 50 pounds; flexible scheduling including nights, weekends, and holidays is expected.

Qualifications

• 1–2 years in a similar retail role or client-focused environment.
• Excellent organizational and time management skills.
• Ability to learn product knowledge quickly.
• Strong client service orientation.
• Excellent communication and interpersonal skills.
• Team player with a goal-driven mindset.
• Comfortable in a fast-paced environment with a client focus.
• Ability to lift up to 50 pounds.

Responsibilities

• Support daily operations including inventory, stock replenishment, and order fulfillment.
• Assist with visual merchandising and promotional setups.
• Deliver exceptional client experiences and help achieve sales goals.
• Foster inclusivity and teamwork across the store.
• Uphold Sephora standards and maintain a safe shopping environment.

Skills

Inventory management

Visual merchandising

Customer service

Organizational skills

Teamwork

Job description

Sephora USA, Inc. in Rochester Hills, MI is seeking an Operations Associate to support daily store operations and ensure a seamless client experience.

You will handle inventory, stock replenishment, and promotional setups while contributing to visual merchandising and team collaboration in a fast-paced retail environment.

This role requires reliability, punctuality, and the ability to lift up to 50 pounds; flexible scheduling including nights, weekends, and holidays is expected.