Retail Operations Leader — Five-Star Customer Experience

David; Friendswood (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

David in Friendswood, Texas seeks a store leader to build and retain a high performing team and deliver world class customer service. You will mentor, coach, and motivate Dream Makers to exceed sales plans and maintain a five-star guest experience.

You will manage payroll, monitor performance, and develop a strong bench to ensure staffing targets and timely hiring while maintaining quality merchandise and service standards.

Qualifications

• High School Diploma or degree.
• Two-four years prior retail management experience in an apparel or specialty store environment.
• Prior experience with a computerized POS system.

Responsibilities

• Leads and models a customer first culture across all roles.
• Accountable for active floor management by assigning shifts, reviewing results, and providing feedback to maintain a five-star guest experience.

Education

High School Diploma or degree

Two-four years retail management experience

Prior experience with a computerized POS system

Job description

David in Friendswood, Texas seeks a store leader to build and retain a high performing team and deliver world class customer service. You will mentor, coach, and motivate Dream Makers to exceed sales plans and maintain a five-star guest experience.

You will manage payroll, monitor performance, and develop a strong bench to ensure staffing targets and timely hiring while maintaining quality merchandise and service standards.